New O2 Price Increase for August '21

AdeyJ

Today I received an email from O2 advising price increases to their 'Out of Bundle' and 'Additional Services' charges.   This is on top of their RPI increase that happened recently.

Do I have the right to cancel my contract midterm because of this as they are offering much better value for money tariffs that I would like to negotiate with them over?

Many thanks

Aylesbury_Duck

What does your contract say about it?

powerful_Rogue

AdeyJ said:

Today I received an email from O2 advising price increases to their 'Out of Bundle' and 'Additional Services' charges.   This is on top of their RPI increase that happened recently.

Do I have the right to cancel my contract midterm because of this as they are offering much better value for money tariffs that I would like to negotiate with them over?

Many thanks

What do the terms of your contract say? If it's in your favour, what did o2 say when you contacted them?

born_again

So how much do you pay a month now for out of bundle charges?

Daughter got it and is not happy... She never gets near her unlimited calls & text allowance.... Never pays more than her contract cost. Told her to not worry.

https://forums.moneysavingexpert.com/discussion/6277778/o2-contract-changes#latest

mattyprice4004

AdeyJ said:

Today I received an email from O2 advising price increases to their 'Out of Bundle' and 'Additional Services' charges.   This is on top of their RPI increase that happened recently.

Do I have the right to cancel my contract midterm because of this as they are offering much better value for money tariffs that I would like to negotiate with them over?

Many thanks

Will the new charges affect you? 

JJ_Egan

(Do I have the right to cancel my contract midterm)  NO but subject to your contract could be yes .

AdeyJ

I've now managed to find the contract terms which relate this query which state:

'(b) Your Out-of-Bundle prices may also change and we reserve the right to increase Charges at any time by any amount. We'll post details of Charges on our Website and, for those Charges that we provide with a recurring subscription, we'll let you know at least 30 days before the Charges are due to go up.

(c) If you do not accept the new Charges you may be able to stop using the services or terminate your Agreement by giving us notice within 30 days of being informed of the new Charges. If you don't give us notice you accept the new Charges and the Agreement will continue with the new Charges. Full details of how and when to give notice and the circumstances under which you can terminate your Agreement are in Sections 5 and 8 of your Services Agreement.'

So, in answer to my original question, yes I can early terminate. Thanks for your help!