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Online Grocery Shopping - Refunds

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Comments

  • millie
    millie Posts: 1,576 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I had an Asda delivery today and the conference pears were todays date. I have had a refund for the same pears for the last 2 deliveries this is the 3rd one. The last 2 the dates were OK but they were soft and overipe. I wish they had a facility to send photos because I felt bad about asking for another refund. I had the confirmation of a refund within 5 minutes, they have never questioned any of them.
  • pokora
    pokora Posts: 190 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    It's been a long time from my last order to Morrisons, but it was quite easy to mark the problem online as long as you do on the next 3 days from receive your order. They didnt ask for "proof" but i was ready with pictures in case of.
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