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Epson Printer Service

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Any suggestions would be welcomed.   Contacted Epson Customer Service early in May as XP-960 printer needs replacement ink pads.  List count of the number of times Epson have said they'll collect to Service... then was offered a replacement printer.  I was given the serial number and model of a printer which was to be delivered.... but still nothing!  Really fed up with them now.  Not keeping their promise(s) or contacting me to reschedule.

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  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Is it worth going down that route ?? Or just buy a cheaper multi-purpose unit .
  • Well - originally it was, now I'm determined to get a result from Epson for all the inconvenience.   The XP-960 has been the best photo printer I've had.
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