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Why do some estate agents list flats as houses?

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I come across this semi-frequently now that I'm house-hunting for the first time and I'm kind of baffled by it. I'm used to letting agencies lying about rentals (i.e. listing a room in a house share as a "1 bedroom house" or calling a bedsit with a communal bathroom a "studio flat"), because maybe that actually works to hook in people who are open to different renting situations.

But what do estate agents hope to achieve by taking a property that's a flat and listing it as a house. Do they think that buyers aren't going to notice the other storey with people living in it that isn't included in the price? Are they trying to reach people who have purposefully filtered out flats in the hope that they'll change their mind for this particular flat? Do they think the flat counts as a house because technically it's in a house? Aren't they worried about buyers who are specifically looking for a flat missing out on seeing the listing?

The lying doesn't surprise me, but it just seems like such an odd lie. It's like claiming a property has a garden and then just really hoping no one will ask "where's the garden?" at any point in the process of making a purchase worth hundreds of thousands of pounds. I don't see how mislabelling a property could ever increase the chance of a sale.
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Comments

  • hazyjo
    hazyjo Posts: 15,475 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Can't say I've noticed it here. Do you have any examples? Are you talking about England? I've seen it mentioned in Scotland and Northern Ireland.
    2024 wins: *must start comping again!*
  • hazyjo
    hazyjo Posts: 15,475 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    PS could they perhaps be back to back houses, or quarter houses? Not sure of the terms but they are freehold. And many won't have gardens.
    2024 wins: *must start comping again!*
  • FTR
    FTR Posts: 5 Forumite
    Name Dropper First Post
    I agree that it's to hook in people who are specifically looking for a house. Looking at the listing you realise in 2 seconds that it's a flat. I don't think a buyer could argue that they are misled by the listing, but the agent gets their flat considered by someone who might not be looking at the whole flat market.

    They must find that it works or they wouldn't do it.
  • NatNat77
    NatNat77 Posts: 314 Forumite
    Eighth Anniversary 100 Posts Name Dropper Combo Breaker
    I often see semis listed as detached too. Very annoying! 
  • eddddy
    eddddy Posts: 18,026 Forumite
    Part of the Furniture 10,000 Posts Name Dropper

    Do you mean in Rightmove? (And maybe other portals.)


    I've always assumed it's just unintentional sloppy errors by the EAs. 
    • Either they've typed in the property details manually, and ticked some check-boxes incorrectly (e.g. clicked the 'House' check-box instead of 'Flat')
    • Or they load their property details into Rightmove from another system, and they haven't mapped the property codes correctly - so some properties end up with the wrong category.


  • HampshireH
    HampshireH Posts: 4,945 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    A local agent near me makes a habit of poorly listed properties.

    There was a 5 bed detached and extended house listed as a bungalow for ages.

    Alongside another of theirs stating 2 bed on search when it was a normal build 3 bed and referred to as a 3 bed in the text and floorplan etc.

    But not appearing when searching 3 beds

    As a seller I'd be flagging it immediately. But these weren't changed for about 8 weeks.
  • user1977
    user1977 Posts: 17,878 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    Some must just be mistakes - I've seen eg midterraced houses classified as "detached", and I doubt there's any cunning marketing theory behind it. 
  • TBagpuss
    TBagpuss Posts: 11,236 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I've always assumed that it's human error on entering things into Rightmove or Zoopla. 
    All posts are my personal opinion, not formal advice Always get proper, professional advice (particularly about anything legal!)
  • I've noticed that often semi-detached bungalows have no mention that they are semi-detached!  Just referred to as a bungalow.  Photos often try to disguise it as well.
  • Greymug
    Greymug Posts: 369 Forumite
    100 Posts First Anniversary Name Dropper
    human error.

    /thread
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