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Green Network to EDF

As a former GNE customer supposed to be moved to EDF I need to ask the question, is anyone else having problems with EDF transferring them?  I am still awaiting a welcome pack, have had several discussions by phone, text and whats app with no result?  Have logged a complaint but need some answers sooner.

Comments

  • Robin9
    Robin9 Posts: 12,858 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    @JaneHayward  Lots of similar threads . Have you heard anything from Edf at all ?   A monthly bland email in the first few months....................

    I got my account detail in early May   and my GNE final account yesterday.
    Never pay on an estimated bill. Always read and understand your bill
  • QrizB
    QrizB Posts: 19,124 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    Have you heard anything from EDF at all? Have you been invited to create an on-line account? If you have, your Welcome Pack will be there as a downloadable pdf.
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.
    Not exactly back from my break, but dipping in and out of the forum.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
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