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PPI offer made, but no response back

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I was sent an offer by HSBC last year. I was asked to return bank details.

I did this but didn’t hear anything back. Covid hit abs I moved house and forgot all about it. I’ve since moved again and found the original offer letter.

it’s over a year since the offer but surely I can contact them and they should still make the payment?

Comments

  • dunstonh
    dunstonh Posts: 119,617 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    in most cases yes.  Although technically, they could refuse as it's longer than 6 months.  That would be rare though.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Is it just a case of contacting hsbc and requesting payment with explanation?
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