Trustnet Portfolio Change Login Email Address

MichelleUK

I am probably missing something really obvious but how do I change the email address used to log into the Trustnet portfolio service? I have an old NTLWORLD email address that will close shortly, so must change it. Thanks for your help!

tacpot12

I don't think you are missing anything. I've had a good look around the Portfolio feature and can't see that you can change your email address. The only thing you can do is set-up a new user id, and manually set-up your portfolios again on this new user id. There is an Export feature you can use to get a copy of your current portfolios so that you can have them next to you when you set them up again. 

Might this be a good time to evaluate whether the Trustnet Portfolio service is a good long term option for you? 

MX5huggy

They use Microsoft account for user access control (you might not of realised). Go to https://account.microsoft.com and use the same login then you can access your account settings. This could get complicated if you already have another MS account. 

MichelleUK

Thank you both, I shall give it a go!

Linton

Once you have logged in under your old email there is an "edit profile" option in the drop-down menu by your name in the top right hand corner.  You can change you email address there.