Closed Again

Jenni_D
Jenni_D Posts: 5,108 Forumite
First Anniversary First Post Name Dropper Photogenic
In the main feedback thread I can see:

Hello all,

In response to your feedback about the font being too small, MSE Ben has fixed it so that the font is now larger. You'll need to refresh your browser (or even close and reopen it) to see the change.

If you're not seeing a difference or you've spotted any other issues, please let us know via the feedback form.

Your feedback is hugely valuable so please do keep it coming. We'll update you on other fixes as soon as we can.

Thank you,

MSE Laura F

Guess what? It's closed YET AGAIN! It's obvious MSE don't really want proper, constructive feedback else they would leave the thread open. (The feedback form only allows 100 words per question response - not enough for proper feedback).
Jenni x

Comments

  • KeithP
    KeithP Posts: 37,497 Forumite
    Name Dropper First Post First Anniversary
    The MSE forum team appear to work Monday to Friday 9am to 5pm.

    Perfectly reasonable, but what they seem to have overlooked is that many other people work exactly the same hours.

    A fair proportion of those 'other people' will not be able to post on a forum during working hours, and to find that during their leisure hours they cannot comment about a frustrating situation is in itself frustrating.

    I really struggle to understand why MSE Forum Team cannot read comments that have been made (say) overnight when they return the next working day.
  • J_B
    J_B Posts: 6,430 Forumite
    Name Dropper Photogenic First Post First Anniversary
    I don't understand why you have to fill in a form to send feedback when there is a perfectly good thread called Feedback.

    I suppose the cynic in me thinks they don't want 'us' to see the level of dissatisfaction from, dare I say 95% of the posts on here
    KeithP said:
    I really struggle to understand why MSE Forum Team cannot read comments that have been made (say) overnight when they return the next working day.

    I concur
This discussion has been closed.
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