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Ssontong dash cam issues

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This Ssontong dash cam is in my company car, set up to record on a loop, recording 5 minute videos until the SD card is full then it records back over the top of old videos.  I witnessed an accident this morning so brought the SD card in to see if I had the footage.

 On opening my computer files I can see the videos listed, stating 5 minute intervals. However, when I open each video, the clips are, in fact, only 3 minutes long. 

In addition, when there are 25 seconds remaining of each clip, the video appears to freeze - the counter continues but the picture has frozen. 

Some of the videos are also stating they are corrupt.

There have been two occasions now where I could have had some important dash cam footage for evidence of incidents, but both times the file is either corrupt or the incident happened in the missing 25 seconds, very frustrating!!

Does anyone have any idea how I can resolve this or should I just invest in a better dash cam?!


Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Bigger and better micro SD card .
    Or APEMAN dash cams from Amazon if you want new .
  • Janey1a
    Janey1a Posts: 107 Forumite
    Ninth Anniversary 10 Posts
    JJ_Egan said:
    Bigger and better micro SD card .
    Or APEMAN dash cams from Amazon if you want new .
    I did get a larger SD card which can hold a lot more but would it be the card that’s stopping the recording? I’m confused why the file list states 5 minute videos but they are actually 3 minutes when I view them, together with the freezing issue. Do you think it’s all card related as opposed to the camera?
  • debitcardmayhem
    debitcardmayhem Posts: 12,710 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    probably an inferior sd card, if it is camera related then it is a new camera. Reformat the card run the cam for 5 mins then close the recorder if possible and repeat the test on yout pc.
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • basill
    basill Posts: 1,419 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 5 July 2021 at 4:33PM
    Memory cars are rated  by class for their read/write speeds and need to be fast enough to store the video files as they come in.   For example my HD dashcam needs class 10.  What type is your SD card? You will see rating printed on the card as a number inside a letter C.  
  • I'd actually plug the SD card into a computer and copy a large file onto it. I wonder if the write speed drops after a given length of time or after a given amount of data is transferred.

    Could explain the problem. However, I would expact the dashcam's firmware to let you know there was a fault.

    Temptation is to replace both.
    A dream is not reality, but who's to say which is which?
  • Carrot007
    Carrot007 Posts: 4,534 Forumite
    Part of the Furniture 1,000 Posts Name Dropper

    Could explain the problem. However, I would expact the dashcam's firmware to let you know there was a fault.


    I would not expact it! I also would not expect it. I would expect it to not put up an error becuase errors scare peopel and it sounds cheap so better just hope no one notices!
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Yes far better to never drive again all those scary drivers .you expact to film .
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