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Laptop screen

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My daughters Toshiba laptop screen has suddenly for no apparent reason has gone light grey half way up the screen, and you cant quite access the log in section..
Is there a quick fix? 

Comments

  • Neil_Jones
    Neil_Jones Posts: 9,540 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Connect it to an external monitor or TV screen.
    If problem goes away, screen needs replacing.  If problem remains, more serious issues.

    If issue goes away the very quick/temporary fix is the external monitor, as the laptop will need a new screen.
  • Connect it to an external monitor or TV screen.
    If problem goes away, screen needs replacing.  If problem remains, more serious issues.

    If issue goes away the very quick/temporary fix is the external monitor, as the laptop will need a new screen.
    Thanks, so if I connect to an external monitor and do some kind of re-instilatuon will that clear the problem? Possibly? 
  • a
    a Posts: 241 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    highly unlikely. No quick fix, but it is not that hard to replace a screen, just look on youtube.

    By putting it onto a tv, and bypassing the laptop screen checks to see if the issue is the laptop motherboard, or the laptop screen.

    I would predict and say that it will work fine on a tv, and will be a faulty laptop screen, but you have to do the test to be sure.

    A ballpark screen cost for an unknown model of toshiba is circa £50 - give or take £20, but you have to go to ebay yourself and put the make and model in then choose the correct one to see the price.
  • John_Gray
    John_Gray Posts: 5,843 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 20 June 2021 at 8:38AM
    See if it makes any difference to the screen image if you open wide then partially close the lid.
    If the picture stays the same, then it's probably the screen, as suggested above.
    If it changes (improves, or gets worse) then it [i]might[/i] be (the seating of) the ribbon cable from the main laptop across the hinges to the screen.
  • Once you have tested with an external display, definitely worth stripping the laptop down and reseating the LVDS ribbon connector before springing for any parts.
    A dream is not reality, but who's to say which is which?
  • Username03725
    Username03725 Posts: 525 Forumite
    Fourth Anniversary 500 Posts Name Dropper
    edited 22 June 2021 at 9:57AM
    and do some kind of re-instilatuon

    No need to reinstall anything. Windows should recognise the new screen and send output to it. If not you're in a Catch-22 where you need to log in to change the display settings but can't login. Although you should be able to. Even though the log-in pane is not showing Windows still believes it is, and will have the cursor ready to type in your user id (assuming you have to do that at login). All you need to do is do whatever you normally do to log in - type your Id, tab to the pwd field and then type the pwd and hit Enter. Windows should log you in. From there you can r-click on the visible desktop to access Display settings where you can set it to display in the external monitor.

    If you cant see enough of the display panel to do that, press Shift and then r-click on its icon in the taskbar and then select Move. You can now bring the panel into sight using the left / right / up / down arrows. That should get you past the initial issue.

  • Thanks for all the info guys
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