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Unrecognised soft search on credit file

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Hi,

I have an unrecognised soft search on my credit file which I’m a bit worried about. I can’t place why this search would have happened on this date. 

We have recently been frauded three times on our Monzo accounts. We were assured by Monzo this was a card issue and unlikely to be identity theft. 

Is there a way to find out who this company is or what the search relates to?

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  • ThisnotThat
    ThisnotThat Posts: 500 Forumite
    500 Posts Name Dropper
    Hi,

    I have an unrecognised soft search on my credit file which I’m a bit worried about. I can’t place why this search would have happened on this date. 

    We have recently been frauded three times on our Monzo accounts. We were assured by Monzo this was a card issue and unlikely to be identity theft. 

    Is there a way to find out who this company is or what the search relates to?
    https://www.smartsearch.com/
  • Hi,

    I have an unrecognised soft search on my credit file which I’m a bit worried about. I can’t place why this search would have happened on this date. 

    We have recently been frauded three times on our Monzo accounts. We were assured by Monzo this was a card issue and unlikely to be identity theft. 

    Is there a way to find out who this company is or what the search relates to?

    Thank you. The only thing I can think of is that I’m selling a flat property at the moment and it may be an AML check as part of the conveyancing. 

    Since we had our cards stolen I’m now hyper sensitive to this stuff. I don’t think I’ve checked my credit record this much in all my life.
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