REMO - USA/FLORIDA

Has anyone recently started/had progress with REMO SPECIFICALLY via Florida Child Support?

My Ex husband has emailed me today and it implies he's had something through the post.

I sent a MASSIVE pack to REMO that cost me £12 to send to them, and wasn't expecting any movement yet.
I am, of course, expecting a brief update email from the centre in Bury St Edmunds but I've had nothing yet.

What's been your experience?

Ive asked for them to backdate and also include me as per their forms into the assessment.


Thanks :)



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Comments

  • Kimi31
    Kimi31 Posts: 68 Forumite
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    Commenting to bump

  • ZaSa1418
    ZaSa1418 Posts: 651 Forumite
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    No experience but i wish you good luck. Hopefully it will get sorted soon. 
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  • Hi Kimi, 

    REMO would be a conduit between you and the Floridian courts.  If there are arrears I believe REMO will intervene and state that he will have to pay the arrears as soon as possible and then come to an agreement in regards to future payments.  

    Obviously, there will be a delay because REMO in Bury St. Edmunds have to contact America in regards  to getting correspondence but once if they are involved, he won't be able to evade things. 


  • Kimi31
    Kimi31 Posts: 68 Forumite
    First Anniversary First Post
    Posting an update to bump the post......

    This whole process is beyond soul destroying.
    I had an initial order produced in June 2021 sent to me in September. By the time i got it i was out of time to dispute it. They used an imputed income which was nowhere near what he earns and hadnt backdated. I complained and finally got word they would relook at it
    I got one payment via usa cheque in December 2021 that took 6 weeks and £40 to cash
    I complained to MEBC and requested they ask for payment to be sent to them and then to me, very little or no fees then
    In June  this year i for a proposed order for the correct income used and backdated, putting him $20k in arrears.
    New payment schedule was suggested,
    He paid 2/3 payments at the old rate in June/July, i have not had these payments.
    Since i received the new proposed order he has left two jobs and made NO payments.
    I have emailed MEBC monthly since June with update on my ex circumstances and ask where this money is he has supposedly paid.
    Nothing, nothing at all
    I am about to involve my MP again as this is not in the best welfare of the child 

    If you are starting this process, its a fight and a half
    Considering the USA is supposed to be hot on child support.......i am finding that is not the case, and i cannot contact Florida directly
  • diego_94
    diego_94 Posts: 222 Forumite
    First Anniversary First Post Combo Breaker
    Kimi31 said:
    Posting an update to bump the post......

    This whole process is beyond soul destroying.
    I had an initial order produced in June 2021 sent to me in September. By the time i got it i was out of time to dispute it. They used an imputed income which was nowhere near what he earns and hadnt backdated. I complained and finally got word they would relook at it
    How do you know its no where near what he earns? What evidence do you have (and I mean evidence not hearsay, payslip, taz return etc)

    I got one payment via usa cheque in December 2021 that took 6 weeks and £40 to cash
    I complained to MEBC and requested they ask for payment to be sent to them and then to me, very little or no fees then
    In June  this year i for a proposed order for the correct income used and backdated, putting him $20k in arrears.
    New payment schedule was suggested,
    He paid 2/3 payments at the old rate in June/July, i have not had these payments.
    Since i received the new proposed order he has left two jobs and made NO payments.
    I have emailed MEBC monthly since June with update on my ex circumstances and ask where this money is he has supposedly paid.
    Nothing, nothing at all
    I am about to involve my MP again as this is not in the best welfare of the child 

    If you are starting this process, its a fight and a half
    Considering the USA is supposed to be hot on child support.......i am finding that is not the case, and i cannot contact Florida directly
    See above comment.
  • Kimi31
    Kimi31 Posts: 68 Forumite
    First Anniversary First Post
    Hi Kimi, 

    REMO would be a conduit between you and the Floridian courts.  If there are arrears I believe REMO will intervene and state that he will have to pay the arrears as soon as possible and then come to an agreement in regards to future payments.  

    Obviously, there will be a delay because REMO in Bury St. Edmunds have to contact America in regards  to getting correspondence but once if they are involved, he won't be able to evade things. 


    This would be common sense but has not been the experience.
    REMO ( MEBC) have no say over arrears, Florida did eventually backdate and award me retrospective support but it was down to the Department of Revenue in Florida to set the payment amounts, regular plus arrears.
    As for evading, he is doing precisely that at the moment. Since the amended order was put into to place in July, he has left two jobs once the department of revenue caught up with him.
    I have a friend who is in Florida as a US citizen using the child support service and Florida are notorious, allegedly, for dragging their heels. 

    The welfare of the child/ren is most definitely not at the heart of what they do

  • How did you get retroactive child support, did you have an order already made in the UK, from a court, not the CMS or did he leave  when already paying through Court/CMS?

    The order starts from the day it’s made, unless you had an order already?

    How where you not present when the order was made, because of COVID?

    Bury are as slow as, but accurate, everyone has to deal with their office, it use to be regional.

    The order that is made in the UK means nothing they go by the rules of their country/state.

    He sounds like he’s done his homework, probably go to a non reciprocating country next.

    On the child support websites you can put his photo details if he’s a non payer.

    If you bank the cheques 6 at a time there’s only one bank charge, that’s how I got round it.
  • Kimi31
    Kimi31 Posts: 68 Forumite
    First Anniversary First Post
    How did you get retroactive child support, did you have an order already made in the UK, from a court, not the CMS or did he leave  when already paying through Court/CMS?

    The order starts from the day it’s made, unless you had an order already?

    How where you not present when the order was made, because of COVID?

    Bury are as slow as, but accurate, everyone has to deal with their office, it use to be regional.

    The order that is made in the UK means nothing they go by the rules of their country/state.

    He sounds like he’s done his homework, probably go to a non reciprocating country next.

    On the child support websites you can put his photo details if he’s a non payer.

    If you bank the cheques 6 at a time there’s only one bank charge, that’s how I got round it.
    Sorry , i didnt get the notification of a response

    No, I requested retroactive support on my initial remo application, they can backdate for 35 months ( i think its 35 but i will check the order) from when he is served. They didn't at first but redid the assessment when I complained they hadn't read my application forms correctly.

    He has never lived outside of the USA

    He was served in June 2021, and it was retrospected back the allowable time

    Neither of us were present when the order was made because it was made in Florida, via the Department of Revenue who run the child support there. They just use income from both parties, i supplied mine via initial application and again earlier this year when they were recalculating.

    There is no UK Order and never has been 

    He wont move out of the USA..... I am 100% on that

    I have only had one check on 31/12/21, MEBC requested in Feb that Florida pay them and they pay me, he has only made , allegedly, 3 small payments in June/July so they are floating round in the system.  

    Hope that clears stuff up
  • Kimi31
    Kimi31 Posts: 68 Forumite
    First Anniversary First Post
    edited 18 October 2022 at 4:20PM
    diego_94 said:
    Kimi31 said:
    Posting an update to bump the post......

    This whole process is beyond soul destroying.
    I had an initial order produced in June 2021 sent to me in September. By the time i got it i was out of time to dispute it. They used an imputed income which was nowhere near what he earns and hadnt backdated. I complained and finally got word they would relook at it
    How do you know its no where near what he earns? What evidence do you have (and I mean evidence not hearsay, payslip, taz return etc)

    I got one payment via usa cheque in December 2021 that took 6 weeks and £40 to cash
    I complained to MEBC and requested they ask for payment to be sent to them and then to me, very little or no fees then
    In June  this year i for a proposed order for the correct income used and backdated, putting him $20k in arrears.
    New payment schedule was suggested,
    He paid 2/3 payments at the old rate in June/July, i have not had these payments.
    Since i received the new proposed order he has left two jobs and made NO payments.
    I have emailed MEBC monthly since June with update on my ex circumstances and ask where this money is he has supposedly paid.
    Nothing, nothing at all
    I am about to involve my MP again as this is not in the best welfare of the child 

    If you are starting this process, its a fight and a half
    Considering the USA is supposed to be hot on child support.......i am finding that is not the case, and i cannot contact Florida directly
    See above comment.
    I had his last tax returns and when they impute they can use what he usually earns 
    I had the tax returns for the three years prior to Jan 2021 when i submitted my application to REMO
    I also found out his new job and position and screen shot the starting salary on the company websites and sent them. 

  • Sorry, did you make your order from the UK to Florida and you never had to go to your local court?

    Before he left, how was he paying, CMS or family court or?

    So if you never had an order made until June 2021, did the court in Florida backdate it to before that date, even though it was before they ever had any dealing with it?

    MEBC told me over and over that they could not backdate, even though the country were saying they can to me because I use to phone them and they’d say get a new order made in England, but the courts here knew nothing about REMO and it was draining  asking for a variation/motion, because they never had a clue.

    im surprised he’s not paying if it’s through the court and they’re strict over there I thought with the police.
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