PAY DAY LOAN

I took a Pay Day loan with PayDay UK in 2015. It has not been paid - which until recently was news to me (trying to get a mortgage)

anyway, I tried to get in contact with them - was re-directed to another company (the money shop).  

spoke to a lady on the phone - said my predicament, want to make it right

she said send your details to this email - which I am not doing as it could (probably is) a scam to get my details. But I am in a pickle as I dont know what to do to get rid of the debt and the missed payment off my file so I can try to improve things going forward.

Does anyone have any advice about what to do next?

thanks

Owain

Comments

  • ThisnotThat
    ThisnotThat Posts: 500 Forumite
    500 Posts Name Dropper
    edited 15 June 2021 at 3:07PM
    Try https://www.themoneyshop.co.uk/OtherFAQs ?

    You can make a payment to us by:

    • Debit Card over the phone
    • Bank Transfer

    Agreed payments by bank transfer should be deposited to the following bank account:


    Payday Express

    • Account Name: Natwest
    • Sort Code: 60-80-09
    • Account Number: 62230581
    • Reference: [REF]


    The Money Shop Online

    • Account Name: Natwest
    • Sort Code: 60-80-09
    • Account Number: 61380539
    • Reference: [REF]


    The Money Shop Retail

    • Account Name: Natwest
    • Sort Code: 60-80-09
    • Account Number: 30260957
    • Reference: [REF]


    Payday UK

    • Account Name: Natwest
    • Sort Code: 60-00-01
    • Account Number: 39524906
    • Reference: [REF]


    Please call 020 3901 7571* or email account.services@themoneyshop.co.uk with your details so we can discuss your account.


    *Our opening hours are Monday to Friday 09:00 - 17:00

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Send the details to the lender and arrange to make payment.  They'll need your details to get this sorted.
  • sassy_one
    sassy_one Posts: 2,688 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    You are going to find getting a mortgage very very difficult, and almost impossible now without a specialist broker.

    The reason is, even if and when you do clear this balance, the missed payments shown and the fact you have used a Pay day loan, most companies will not lend to someone with a pay day loan even settled on the credit report.

    You may be best placed to wait until its cleared and 6 years are up or face mass interest rates.
  • sourcrates
    sourcrates Posts: 31,287 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    edited 15 June 2021 at 7:34PM
    Payday UK/Moneyshop (different trading names of the same company) have gone bust, and have since closed altogether.

    There is a new loan company now trading under the money shop banner called "The money shop" that is now owned by "New Horizons Finance Limited", which is an introducer appointed representative of Flux Funding Limited.

    The "old" Moneyshop, was operated by ICL (instant cash loans).


    I would be wary about paying anything just yet, as its not clear if they have the legal right to claim payments from you, for loans issued by the old company.

    Has anyone written to you asking for payment of this debt ?


    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • ThisnotThat
    ThisnotThat Posts: 500 Forumite
    500 Posts Name Dropper
    Payday UK/Moneyshop (different trading names of the same company) have gone bust, and have since closed altogether.

    There is a new loan company now trading under the money shop banner called "The money shop" that is now owned by "New Horizons Finance Limited", which is an introducer appointed representative of Flux Funding Limited.

    The "old" Moneyshop, was operated by ICL (instant cash loans).


    I would be wary about paying anything just yet, as its not clear if they have the legal right to claim payments from you, for loans issued by the old company.

    Has anyone written to you asking for payment of this debt ?


    The new Pay Day UK isn't the one taking the money, that's why they referred the OP to the Moneyshop (or what is left of it.)
  • sleepyjones
    sleepyjones Posts: 6,092 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    If the Op took the loan out in 2015 it'd be statute barred, pretty much now / soonish and drop off the credit file anyway?

    Not that I would ever recommend anyone try and avoid paying their debts, of course
  • ldhme
    ldhme Posts: 79 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    The main issue here is, from what youv'e said, is that it sounds like the account was never defaulted, so still shows as open. Is that right? Because if it isn't defaulted and you've just got ongoing late payment markers, when you pay and close the account then it will still show on your credit reports for 6 years from account closure, late payments and all.

    If it was defaulted in 2015 then it'll be off your reports this year and also, if you haven't paid anything towards it or acknowleged the debt in 6 years then it becomes statute barred.

    For any further advice from the forum, specific to your situation, you'll nee to be a bit more detailed as to the history and current status of your account.
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