Spam blocking in BTInternet Account

I'm getting 4 or 5 reoccurring spam Mails from the same address which occur on a daily basis on my BTInternet account, everytime I click the Report Spam function against the email it gets sent to my Spam box but doesn't however stop the same mail subsequently when it arrives being directed to my Inbox again.
Is becoming very tiresome now, how do block these mails or configure my email so it sends them direct to my Spam Folder?

Comments

  • ann_droid
    ann_droid Posts: 190 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    Look to add a filter and save the resulting effort.
    I do not know the menu's within BT email.

    Forum, Agin 'em or Just Neutral?

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    As above .
    Better instructions if you say what email client used .
  • Browntoa
    Browntoa Posts: 49,584 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    BT internet email has 2 further options 

    Mark as spam and block sender

    Mark as spam and block domain

    Which may work , particularly the 2nd one , if the email address is not spoofed
    Ex forum ambassador

    Long term forum member
  • Ella_fella
    Ella_fella Posts: 124 Forumite
    Fifth Anniversary 10 Posts
    JJ_Egan said:
    As above .
    Better instructions if you say what email client used .
    I'm using GMail as the email client to access my BTInternet emails so can only find the "Report Spam" function using this application
  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    JJ_Egan said:
    As above .
    Better instructions if you say what email client used .
    I'm using GMail as the email client to access my BTInternet emails so can only find the "Report Spam" function using this application
    Given you forgot to mention the above... why not mention exactly which "gmail" you are using given the capabilities on the website are different to the android app etc etc
  • ann_droid
    ann_droid Posts: 190 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    I believe..........

    You should access your BT box and create the best filters you can, then re-inforce that by twiddling the Gmail options.



    NO I am not nothing to do with the above, despite any double negatives.
    But it is a good example of need to filter out the dross.
    Forum, Agin 'em or Just Neutral?

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