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DFS

We bought a leather sofa from DFS which started peeling after 12 months,they sent a specialist out to repair the sofa and he damaged our new laminate flooring. DFS offered us £100 compensation to repair the flooring. The sofa has also deteriorated and we are stuck in a complicated mess to try and get a resolution. Where do we stand as regards the damaged flooring, can we take them o small claims court?
Thank you

Comments

  • ic
    ic Posts: 3,488 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    How much did you pay to repair the floor?  Or what was the best quote you got?
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