Re-Estimated Bill, £4000 owed for electricity despite paying on time every month

rp1974

MWT said:
This case is a great example of why you need to spend the time to get access to your meter on the day you move in and retain that access so you can check usage and provide readings each month...

It's an even better example of why you shouldn't leave it for two years! before doing anything of note to resolve it.
Liking the (generously?) offered barb,what else would you reasonably? be expecting them to do.
If EDF owed you £4000 would you be happy to wait three years until it was repaid in it's entirety?,I think not,somehow.

Tallerdave

Always, always read and photograph meters YOURSELF on moving in day. Never, ever take an estate agent's/letting agent's/landlord's word for it. No respectable professional will object to the couple of minutes it takes to show you.

Never ever sign off for the keys to a property for which you don't have 24/7 acces to the meters. Clarify this during a viewing. If the response bears any resemblance to "it's in the neighbour's/landlord's flat upstairs/next door" - WALK AWAY.