Is my vehicle taxed or untaxed? Please help!

SanaMasood

Hello there.
Couldn't really find the correct category to out this under so might as well!
I am wondering if someone could tell me where I went wrong with this or possible shed some light on it. 
My vehicle has been taxed since I've bought it (sometime in 2019) and I've been making regular payments to DVLA via DD. In October 2020 I requested a change of name on the logbook (change to my own company's name, same address) upon which they requested further information in April 2021 via email. I sent the email and then heard nothing. Did not receive a new logbook. All this while payments were being taken from my bank account and I considered myself perfectly legal and happily road-taxed.
This morning I walked out to find my vehicle clamped because apparently it was untaxed since October 2020! And even in their system right now, it shows up as untaxed even though my bank statements clearly show alongwith my car reg number, otherwise. Tried to get in touch with someone but it seems their system is in the stone ages. No way to phone them  I received absolutely no notification, warning or reminder that my vehicle was untaxed. And if it were, why were the payments still being taken? I just don't get it. 
Did I go wrong somewhere? Please can someone explain what to do now. I have already payed the £100 unclamping fee.

unforeseen

Change of keeper cancels the tax. You should have re-taxed it when you changed the name.
You will need to take the fact that they continued taking money off you up with DVLA. 

AdrianC

SanaMasood said:

In October 2020 I requested a change of name on the logbook (change to my own company's name, same address) upon which they requested further information in April 2021 via email. I sent the email and then heard nothing. Did not receive a new logbook.

Something has clearly gone wrong here.

If you put the car's plate into https://vehicleenquiry.service.gov.uk/ what is the date of the last V5C issue?

SanaMasood

Date of last V5C (logbook) issued 18 February 2020

foxy-stoat

Change of name would not necessary trigger a change of keeper if you do not tick the post.  ie single into married name.

Has another owner been added to the V5C issued on 18th Feburary 2020?

Changing from an individual to a company though may do, but if its at the same address and you havent received anything in the post for DVLA chasing payment for VED then something is up.