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Avro Energy

LynniH · 2021-06-07 14:44:34

Through the Cheap Energy Club I recently changed suppliers from Avro to People's Energy. All went well with the switch, apart from difficulty getting a refund of credit that Avro held. The switch took place on 15th April and I only got my refund today - 8 weeks after the switch. They have adhered to Ofgem guidelines -…

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[Deleted User] Posts: 0 Newbie

26 September 2021 at 1:33PM

davidm_uk said:

Overtaken by events it seems, god knows when I'll get back the credit balance on the account.

Despite announcing ceasing trading last Wednesday, they still DD'd the monthly payment two days later, grrrr. DD now cancelled with bank.

A bit silly as Octopus is asking ex Avro customers to keep their DD mandate in place. You would not have lost any money.

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