We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Clarify on timer for Consumer Rights
Tiamatriax
Posts: 11 Forumite
Hello,
I was hoping someone could help me clarify the 30 day return period specified on consumer rights?
I purchased and collected an item on Saturday 5th June.
I have 30 days to return this item.
Going by logical counting, Saturday is day 0, Sunday is day 1 making the very last day (day 30) I can return is Monday 5th July.
Is this correct?
Its only until I've started to research return dates I noticed people count things differently! Either including the date of delivery/collection as day 1 or excluding this date and starting the countdown the day after.
Any clarity would be much appreciate.
T.I.A
I was hoping someone could help me clarify the 30 day return period specified on consumer rights?
I purchased and collected an item on Saturday 5th June.
I have 30 days to return this item.
Going by logical counting, Saturday is day 0, Sunday is day 1 making the very last day (day 30) I can return is Monday 5th July.
Is this correct?
Its only until I've started to research return dates I noticed people count things differently! Either including the date of delivery/collection as day 1 or excluding this date and starting the countdown the day after.
Any clarity would be much appreciate.
T.I.A
0
Comments
-
30 days is for rejecting goods for being faulty etc... why do you think its going to take you exactly 30 days to work out if its got a problem or not?0
-
Thanks for replying.Sandtree said:30 days is for rejecting goods for being faulty etc... why do you think its going to take you exactly 30 days to work out if its got a problem or not?
Its mainly for clarity for the future as I am in the middle of housemoving so like to be aware of how long I have for all the goods we have purchased.0 -
You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride1
-
Thank you for this.
So day 1 starts after I take ownership (making this the 6th June?)0 -
6th is counted as day 1 yes. As timer starts the day after delivery (in this case with delivery being handing the goods over to you in their store).Tiamatriax said:
Thank you for this.
So day 1 starts after I take ownership (making this the 6th June?)You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride1 -
If it is a change of mind or not suitable return then you have 14 days to cancel and notify you want to return and 14 more to return it.0
-
Thank you very much for your help!unholyangel said:
6th is counted as day 1 yes. As timer starts the day after delivery (in this case with delivery being handing the goods over to you in their store).Tiamatriax said:
Thank you for this.
So day 1 starts after I take ownership (making this the 6th June?)0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.8K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.2K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards