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Clarify on timer for Consumer Rights
Tiamatriax
Posts: 11 Forumite
Hello,
I was hoping someone could help me clarify the 30 day return period specified on consumer rights?
I purchased and collected an item on Saturday 5th June.
I have 30 days to return this item.
Going by logical counting, Saturday is day 0, Sunday is day 1 making the very last day (day 30) I can return is Monday 5th July.
Is this correct?
Its only until I've started to research return dates I noticed people count things differently! Either including the date of delivery/collection as day 1 or excluding this date and starting the countdown the day after.
Any clarity would be much appreciate.
T.I.A
I was hoping someone could help me clarify the 30 day return period specified on consumer rights?
I purchased and collected an item on Saturday 5th June.
I have 30 days to return this item.
Going by logical counting, Saturday is day 0, Sunday is day 1 making the very last day (day 30) I can return is Monday 5th July.
Is this correct?
Its only until I've started to research return dates I noticed people count things differently! Either including the date of delivery/collection as day 1 or excluding this date and starting the countdown the day after.
Any clarity would be much appreciate.
T.I.A
0
Comments
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30 days is for rejecting goods for being faulty etc... why do you think its going to take you exactly 30 days to work out if its got a problem or not?0
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Thanks for replying.Sandtree said:30 days is for rejecting goods for being faulty etc... why do you think its going to take you exactly 30 days to work out if its got a problem or not?
Its mainly for clarity for the future as I am in the middle of housemoving so like to be aware of how long I have for all the goods we have purchased.0 -
You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride1
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Thank you for this.
So day 1 starts after I take ownership (making this the 6th June?)0 -
6th is counted as day 1 yes. As timer starts the day after delivery (in this case with delivery being handing the goods over to you in their store).Tiamatriax said:
Thank you for this.
So day 1 starts after I take ownership (making this the 6th June?)You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride1 -
If it is a change of mind or not suitable return then you have 14 days to cancel and notify you want to return and 14 more to return it.0
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Thank you very much for your help!unholyangel said:
6th is counted as day 1 yes. As timer starts the day after delivery (in this case with delivery being handing the goods over to you in their store).Tiamatriax said:
Thank you for this.
So day 1 starts after I take ownership (making this the 6th June?)0
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