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Prepaid Mastercard

TimeEssence
TimeEssence Posts: 1 Newbie
in Stoozing: free cash from credit cards
Credits made to my Prepaid Mastercard are not being credited to my account. The provider is not responding to emails or calls. Who do I go to for help. I can't let them just take the money.

Comments

  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    1,000 Posts Second Anniversary Photogenic Name Dropper
    Formally complain to the lender, then escalate to the FOS assuming this is a regulated UK registered business 
  • etienneg
    etienneg Posts: 584 Forumite
    Part of the Furniture 500 Posts
    Why are you even bothering with a prepaid card when the service is so awful? What will it give you that a bank account with debit card doesn't, without fees?
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