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Metro Bank Warning

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Comments

  • OceanSound
    OceanSound Posts: 1,482 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    colsten said:
    Security systems of banks can throw the occasional wobbly. Revolut is a case in point. I believe the FCA was involved.
    Please can people stop referring to Revolut as a bank until their [late] application for a UK banking licence has actually been granted.
    I take your point that we are still unaware if Revolut can pass the same stringent tests that a bank with a banking license can (has).

    Anyhow, do you mind suggesting a noun that we could use with such entities? is it fintechs? so refer to Revolut as 'Revolut fintech'? ...or plain old 'Revolut'?

    What's the nomenclature when it comes to this type of beast?
    Aspiring bank maybe. 😉😁
    Imposter bank perhaps  :#  :D
  • Update: Someone else from Metro bank who was very helpful called us a few hours later and again went through the security questions and then reset the account so we could take money out. Seems their customer service was wrong and we don't have to visit a branch, the person who contacted us didn't know why we had been told that. The reason for the lockout was that the account had not had any activity for over 12 months which should have been accepted on a 18 month bond.
  • OceanSound
    OceanSound Posts: 1,482 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    edited 8 June 2021 at 2:49PM
    Grey2021 said:
    Update: Someone else from Metro bank who was very helpful called us a few hours later and again went through the security questions and then reset the account so we could take money out. Seems their customer service was wrong and we don't have to visit a branch, the person who contacted us didn't know why we had been told that. The reason for the lockout was that the account had not had any activity for over 12 months which should have been accepted on a 18 month bond.
    Good to hear OP.
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