We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Government gateway access problems

Clare08
Posts: 1 Newbie
Hi
Im trying to fill in an R40 for my father, I log into his government gateway account which then says they need to do more security checks and give 3 items they can check - U.K. passport, credit reference file and Northern Ireland driving licence. There is also a link to say you don’t have 2 of these items which takes you precisely nowhere. My father only has one of these - Anyone found a way round this or do I have to resort to printing out form R40? Thanks I’m anticipation
Im trying to fill in an R40 for my father, I log into his government gateway account which then says they need to do more security checks and give 3 items they can check - U.K. passport, credit reference file and Northern Ireland driving licence. There is also a link to say you don’t have 2 of these items which takes you precisely nowhere. My father only has one of these - Anyone found a way round this or do I have to resort to printing out form R40? Thanks I’m anticipation
0
Comments
-
Had similar today, used my passport (take photo in smartphone PO app) Then take a selfie for comparison, There were some more hoops to jump (code on smartphone) can't remember the exact order of play.I am not a cat (But my friend is)0
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351.8K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.8K Work, Benefits & Business
- 600.2K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards