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Buyer wants money off for issues raised on survey

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  • verytired11
    verytired11 Posts: 252 Forumite
    100 Posts First Anniversary Name Dropper
    I do feel for you verytired11, I am an old widow and was bullied by my developer buyer,  it's not a pleasant feeling.  He had the ladies at my EA round his little finger, they always referred to him by his first name - he called me 'the seller'.  I almost felt they were working for him in the end when they said things like  'he's already spent so much on the survey so it would be a goodwill gesture to pay for his damp survey' - fool that I was, I did, and it was useless.   I became exasperated at his ridiculous negotiations and demands and withdrew from the EA and the sale and went to auction.  I do hope you have a successful outcome.
    Yep, I feel like my agent is acting for the buyer too.  I have decided in the end to offer £750, undertake two repairs, and have pushed the rest back.  If he continues to try to negotiate I will give a two day deadline to agree and then go back to market.
  • Crashy_Time
    Crashy_Time Posts: 13,386 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    I do feel for you verytired11, I am an old widow and was bullied by my developer buyer,  it's not a pleasant feeling.  He had the ladies at my EA round his little finger, they always referred to him by his first name - he called me 'the seller'.  I almost felt they were working for him in the end when they said things like  'he's already spent so much on the survey so it would be a goodwill gesture to pay for his damp survey' - fool that I was, I did, and it was useless.   I became exasperated at his ridiculous negotiations and demands and withdrew from the EA and the sale and went to auction.  I do hope you have a successful outcome.
    Yep, I feel like my agent is acting for the buyer too.  I have decided in the end to offer £750, undertake two repairs, and have pushed the rest back.  If he continues to try to negotiate I will give a two day deadline to agree and then go back to market.
    Why not offer him nothing and say it is going back to market, see what he does?
  • verytired11
    verytired11 Posts: 252 Forumite
    100 Posts First Anniversary Name Dropper
    I do feel for you verytired11, I am an old widow and was bullied by my developer buyer,  it's not a pleasant feeling.  He had the ladies at my EA round his little finger, they always referred to him by his first name - he called me 'the seller'.  I almost felt they were working for him in the end when they said things like  'he's already spent so much on the survey so it would be a goodwill gesture to pay for his damp survey' - fool that I was, I did, and it was useless.   I became exasperated at his ridiculous negotiations and demands and withdrew from the EA and the sale and went to auction.  I do hope you have a successful outcome.
    Yep, I feel like my agent is acting for the buyer too.  I have decided in the end to offer £750, undertake two repairs, and have pushed the rest back.  If he continues to try to negotiate I will give a two day deadline to agree and then go back to market.
    Why not offer him nothing and say it is going back to market, see what he does?
    If he declines my current offer this is exactly my next step.  
  • Crashy_Time
    Crashy_Time Posts: 13,386 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    I do feel for you verytired11, I am an old widow and was bullied by my developer buyer,  it's not a pleasant feeling.  He had the ladies at my EA round his little finger, they always referred to him by his first name - he called me 'the seller'.  I almost felt they were working for him in the end when they said things like  'he's already spent so much on the survey so it would be a goodwill gesture to pay for his damp survey' - fool that I was, I did, and it was useless.   I became exasperated at his ridiculous negotiations and demands and withdrew from the EA and the sale and went to auction.  I do hope you have a successful outcome.
    Yep, I feel like my agent is acting for the buyer too.  I have decided in the end to offer £750, undertake two repairs, and have pushed the rest back.  If he continues to try to negotiate I will give a two day deadline to agree and then go back to market.
    Why not offer him nothing and say it is going back to market, see what he does?
    If he declines my current offer this is exactly my next step.  
    Why not withdraw your current offer and call their bluff?
  • verytired11
    verytired11 Posts: 252 Forumite
    100 Posts First Anniversary Name Dropper
    I do feel for you verytired11, I am an old widow and was bullied by my developer buyer,  it's not a pleasant feeling.  He had the ladies at my EA round his little finger, they always referred to him by his first name - he called me 'the seller'.  I almost felt they were working for him in the end when they said things like  'he's already spent so much on the survey so it would be a goodwill gesture to pay for his damp survey' - fool that I was, I did, and it was useless.   I became exasperated at his ridiculous negotiations and demands and withdrew from the EA and the sale and went to auction.  I do hope you have a successful outcome.
    Yep, I feel like my agent is acting for the buyer too.  I have decided in the end to offer £750, undertake two repairs, and have pushed the rest back.  If he continues to try to negotiate I will give a two day deadline to agree and then go back to market.
    Why not offer him nothing and say it is going back to market, see what he does?
    If he declines my current offer this is exactly my next step.  
    Why not withdraw your current offer and call their bluff?
    You are certainly doing a better job for me in the negotiations than my estate agent!
  • eidand
    eidand Posts: 1,023 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    I had the same feeling about my EA when I was selling 8 months ago. I assumed their job is to get me the best deal possible and instead they pressured me to accept low offers very quickly. In the end I held my ground and anyway. It's because they want their fee and they simply don't care about you at all.

    In this  particular situation I would put the house on the market straight away. Even if you offer something to these people, they will simply come back for more reductions every day and it's just not worth it. Might as well accept it won't happen with them and find another buyer as soon as possible.
  • ss2020jd
    ss2020jd Posts: 652 Forumite
    500 Posts Third Anniversary Name Dropper

    This is what I am worried about.  He also lied about the surveyor having advised him that a build over agreement was required for the extension, when in fact, after I requested the survey, I could see that the surveyor had advised him the exact opposite - that no build over agreement was required.  If he will lie about this what else will be lie about?  I am wondering whether to find a new buyer.  I live in a pretty Victorian terrace, slightly run down but in a highly sought after area due to being in catchment of two top performing state schools.  If I find a new buyer there is a risk that the chain falls through.
    Just to add this build over agreement has been raised by my buyer’s solicitor. They have asked for it but stated that if there is none then we will need to meet the cost of indemnity insurance. Even though the work was done pre-2011 (when private sewers were made public as far, as I’m aware) and it was signed off by BC and planning at the time, we are just going to agree to it as we don’t want any further delays. However, an indemnity policy is not the same as asking for £10,000! 
  • verytired11
    verytired11 Posts: 252 Forumite
    100 Posts First Anniversary Name Dropper
    ss2020jd said:

    This is what I am worried about.  He also lied about the surveyor having advised him that a build over agreement was required for the extension, when in fact, after I requested the survey, I could see that the surveyor had advised him the exact opposite - that no build over agreement was required.  If he will lie about this what else will be lie about?  I am wondering whether to find a new buyer.  I live in a pretty Victorian terrace, slightly run down but in a highly sought after area due to being in catchment of two top performing state schools.  If I find a new buyer there is a risk that the chain falls through.
    Just to add this build over agreement has been raised by my buyer’s solicitor. They have asked for it but stated that if there is none then we will need to meet the cost of indemnity insurance. Even though the work was done pre-2011 (when private sewers were made public as far, as I’m aware) and it was signed off by BC and planning at the time, we are just going to agree to it as we don’t want any further delays. However, an indemnity policy is not the same as asking for £10,000! 
    It annoys me that it is all just one money making scam.  This was never even raised as an issue when i bought 20 years ago, no one knows or cares whether it is an issue, but an indemnity has to be bought!  Do you know how much the indemnity is? 
  • doingitanyway
    doingitanyway Posts: 9,930 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Mortgage-free Glee!
    I had this issue. I could have pulled out and put the property back on the market as my solicitor advised me 'they would see sense' as an indemnity insurance was not required. However we reached a stalemate so I found out how much the costs was. It was £300 so I agreed to pay half just to protect the sale. It worked. £150 was a small price to avoid starting the whole damn thing all over again with new people!

    Maybe check how much the insurance is?
    If you have built castles in the air, your work should not be lost; that is where they should be. Now put the foundations under them

    Emergency fund 100/1000
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    Debt Free (again) 25/072025
  • ss2020jd
    ss2020jd Posts: 652 Forumite
    500 Posts Third Anniversary Name Dropper
    ss2020jd said:

    This is what I am worried about.  He also lied about the surveyor having advised him that a build over agreement was required for the extension, when in fact, after I requested the survey, I could see that the surveyor had advised him the exact opposite - that no build over agreement was required.  If he will lie about this what else will be lie about?  I am wondering whether to find a new buyer.  I live in a pretty Victorian terrace, slightly run down but in a highly sought after area due to being in catchment of two top performing state schools.  If I find a new buyer there is a risk that the chain falls through.
    Just to add this build over agreement has been raised by my buyer’s solicitor. They have asked for it but stated that if there is none then we will need to meet the cost of indemnity insurance. Even though the work was done pre-2011 (when private sewers were made public as far, as I’m aware) and it was signed off by BC and planning at the time, we are just going to agree to it as we don’t want any further delays. However, an indemnity policy is not the same as asking for £10,000! 
    It annoys me that it is all just one money making scam.  This was never even raised as an issue when i bought 20 years ago, no one knows or cares whether it is an issue, but an indemnity has to be bought!  Do you know how much the indemnity is? 
    Yes, I know! Requirements and regulations change all the time and it’s paying the price for catch-up. I don’t know but from what I have Googled it’s about £300. I am just taking the path of least resistance as much as I don’t think it’s strictly needed but can’t face to-ing and fro-ing and they have been accommodating on everything else. 
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