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Conveyancer has gone silent after negotiating completion date

RaulSim
Posts: 30 Forumite

After about 7 weeks into my sale, my conveyancer told us to organise the completion date with the agent, and every party was happy including the seller, the sellers solicitor and ours. However, after provisionally agreeing to the date, and giving our conveyancer 4 weeks to exchange and get everything sorted, they have done nothing for about 2 weeks, there was a lack of transparency (so we thought certain things were done which weren't) and they told us they were waiting on our mortgage provider and Help to Buy to return some documents, only to speak to the mortgage provider and HTB ourselves to find out that they both have been waiting on our conveyancers for documents relating to the purchase for over a month, which is currently causing delays. Our conveyancer also hasn't responded to the sellers solicitors requesting an update on exchange.
Now with about 7 days to go till the completion date negotiated, HTB needing 5 working days to process documents and the stamp duty holiday coming to and end it is looking less likely we will be able to complete on the specified day, worst case, we might not even be able to complete this month.
Any one been in a similar situation?
Why would a conveyancer do this, they were very responsive at first, fast at getting to work and seemed relatively competent when handling the case, it was all good. Now it's come to a grinding halt?
We suspect maybe they might want to try and get us to pay for a speedy exchange (an additional cost which we opted out of), or maybe they are overwhelmed or maybe something has gone wrong that they are not telling us? Either way, after several unanswered emails we sent an email expressing our discontent to the senior partner, copying our solicitor in the email to hopefully speed things up.
ANY info, comments or ideas here would be helpful in terms of moving forward.
Now with about 7 days to go till the completion date negotiated, HTB needing 5 working days to process documents and the stamp duty holiday coming to and end it is looking less likely we will be able to complete on the specified day, worst case, we might not even be able to complete this month.
Any one been in a similar situation?
Why would a conveyancer do this, they were very responsive at first, fast at getting to work and seemed relatively competent when handling the case, it was all good. Now it's come to a grinding halt?
We suspect maybe they might want to try and get us to pay for a speedy exchange (an additional cost which we opted out of), or maybe they are overwhelmed or maybe something has gone wrong that they are not telling us? Either way, after several unanswered emails we sent an email expressing our discontent to the senior partner, copying our solicitor in the email to hopefully speed things up.
ANY info, comments or ideas here would be helpful in terms of moving forward.
0
Comments
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Weather's been nice. Don't expect anything much from your solicitor either; they're probably on the course together.0
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