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Struggling getting pics of old mobile any help

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Vegastare
Vegastare Posts: 1,009 Forumite
Part of the Furniture 500 Posts Name Dropper
Have a bog standard Alcatel 20.45 .  Only have about 5 photos on it but mean a lot, last week I decide to try and send to partners phone or transfer  to laptop and could do neither.  
Found out it had no APN and Asda mobile sent several install to no avail and now the phone  will not charge.
If it were not for the few photos I would not be concerned, I realise this is a long shot but can anyone give any advice, there are used phones like it going cheap on e bay would
getting one and using my sim work.   I am no techie and just want to get the photos off  - I have no idea how they are stored on or where on phone

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  • J_B
    J_B Posts: 6,806 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Just looking here https://devicehelp.optus.com.au/alcatel/20-45x-proprietary-os/ it tells me that it has bluetooth, so maybe you could transfer them that way. It also says you have USB Data Cable included, so maybe you could connect to a PC and get them that way?

  • Vegastare
    Vegastare Posts: 1,009 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Thank you the charger seems to have packed up so will need to sort this out first, just concerned that it wont charge after the failed install from Asda, will I be able to try bluetooth without APN
  • EssexExile
    EssexExile Posts: 6,454 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 2 June 2021 at 8:23PM

    Won't it charge from the PC via the above mentioned cable?
    Tall, dark & handsome. Well two out of three ain't bad.
  • ballyblack
    ballyblack Posts: 5,134 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    there are used phones like it going cheap on e bay would
    getting one and using my sim work

    photos are NOT stored on the SIM card?
    They will be in the phones small memory
  • When it's plugged in to the PC with a USB cable go into Windows Explorer (on the PC) and (making sure the phone is on & active) see if it shows up as a USB drive. If it does you can drill down to the folder where the photos are and copy them to your PC. Look for a folder called DCIM - that's where they should be.
  • Vegastare
    Vegastare Posts: 1,009 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Thank you all for your replies - I did try the USB to PC and I got it just didn't seem to pick up the connection....I struggle so much with tech stuff and apologies for this.  However my other half mentioned to mate and it is now in his more capable hands.
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