Service to check credit card transactions.

keplpies

I used my credit card to live off during supply work and found myself in over £10, 000 in debt.  I have no other debts and I am usually good with money but I d like to know where this debt came from. When I phoned the company and questioned why, when i spent money in my home town, there were concurrent transactions in Wales I was met with...'Well, that's what it's telling me on the computer'  Is there a company I can pay to check the transactions?  If not, is there a way of renegotiating the amount I have to pay back?
TIA

eskbanker

Not sure what sort of checking you have in mind but all transactions should be detailed on the monthly statements, and if there are any that you're sure aren't yours then you need to dispute them promptly - you have up to 13 months to do so but there are obviously credibility issues if you selectively challenge old ones within a balance of £10K.

How are you determining concurrency?  Some transactions may be accurately date/timestamped but the date of posting to the card account often varies from the actual purchase date....

dr_adidas01

keplpies said:

I used my credit card to live off during supply work and found myself in over £10, 000 in debt.  I have no other debts and I am usually good with money but I d like to know where this debt came from. When I phoned the company and questioned why, when i spent money in my home town, there were concurrent transactions in Wales I was met with...'Well, that's what it's telling me on the computer'  Is there a company I can pay to check the transactions?  If not, is there a way of renegotiating the amount I have to pay back?
TIA

I’m not sure what your trying to achieve from checking your transactions? As far as I’m aware there is no company that you can pay to check your transactions you would have to do
it yourself. 

Your debt came from you using your card to buy things and from you living off your credit card. 

What do you mean by concurrent transactions in Wales when spending in your home town? None of us know where you live and wouldn’t have any idea about your transactions in Wales. 

Sadly there is no way of negotiating the amount you have to pay as you spent it so you have to pay it, even though your trying to look for an excuse not to pay, or it was someone else’s fault you got into £10,000 worth of debt. 

I guess you could default on your card which would ruin your credit files, your debt would
then be passed onto a debt collection agency who would chase you for payment of your debt or at worse apply to the courts for a CCJ which would severely damage your credit files and stay on your report for 6 years and make it exceptionally difficult to obtain any credit products for quite a few years. 

Sandtree

keplpies said:
When I phoned the company and questioned why, when i spent money in my home town, there were concurrent transactions in Wales I was met with...'Well, that's what it's telling me on the computer'  

It would be helpful if you give the details of the transaction(s) as these things are normally straight forward and its just a case of checking the transaction type and merchant ID etc... not all companies have different IDs for each store and so may given what on the surface are surprising results but firstly others will have posted something about it before so easy to find and secondly there won't be an actual transaction that you were expecting locally.

born_again

keplpies said:

I used my credit card to live off during supply work and found myself in over £10, 000 in debt.  I have no other debts and I am usually good with money but I d like to know where this debt came from. When I phoned the company and questioned why, when i spent money in my home town, there were concurrent transactions in Wales I was met with...'Well, that's what it's telling me on the computer'  Is there a company I can pay to check the transactions?  If not, is there a way of renegotiating the amount I have to pay back?
TIA

Card providers only get the information the retailer supply them with.
So you will find some may say X but were actually in Y because X is head office & that is were they process all transaction. Same with many food outlets. They are often franchised, so may not show as what you expect. Example several of our local Costa's Shows as Tamp & Swirl.

Did you not check the statements when you received them?

GeordieGeorge

keplpies said:

I used my credit card to live off during supply work and found myself in over £10, 000 in debt.  I have no other debts and I am usually good with money but I d like to know where this debt came from. When I phoned the company and questioned why, when i spent money in my home town, there were concurrent transactions in Wales I was met with...'Well, that's what it's telling me on the computer'  Is there a company I can pay to check the transactions?  If not, is there a way of renegotiating the amount I have to pay back?
TIA

You can get copies of your statements, and compare them to your actual spending.

Remember that for online or telephone transactions the location need not be where you yourself were.

phillw

keplpies said:
when i spent money in my home town, there were concurrent transactions in Wales

If you don't know what the transactions relate to then you can dispute them, although they can charge if it turns out that you actually did make the transaction but just forgot.

It could be an online purchase, the money might not be taken on the day you order something.

Nobody is going to be able to look through the transactions and compare them to what you were doing on each day. It's something you have to keep an eye on each month when your memory is fresh.

Ebe_Scrooge

Sandtree said:

... not all companies have different IDs for each store and so may given what on the surface are surprising results

This is very common where I live (very rural area).  Whenever I use the local Co-Op, it shows on my card statement as "Coop group food xxxxxx", where xxxxxx is the name of the nearest town of any size, 20 miles away.

When you say "when i spent money in my home town, there were concurrent transactions in Wales", I wonder if it's a similar thing happening?

born_again

phillw said:

If you don't know what the transactions relate to then you can dispute them, 

Nobody is going to be able to look through the transactions and compare them to what you were doing on each day. It's something you have to keep an eye on each month when your memory is fresh.

So long as it is in the last 120 days and not either a pin or contactless transaction.

I have a feeling that these are a lot older transactions.

I could offer my services to check them, but the cost would be far more than the OP would want to pay and even then it does not help them with the £10K bill they have. Only makes it worse.

People seem to think that banks get full details on every transaction. I have lost count of the number of times a customer has asked, well what does it say I bought on the receipt.... All we get is name, date, time & category code (love the "Not elsewhere classified" one). Name is down to how the retailer have set it with their merchant bank or the terminal they have bought, as they don't realise they need to input their details... Even had some that show nothing....

Sandtree

born_again said:
People seem to think that banks get full details on every transaction. I have lost count of the number of times a customer has asked, well what does it say I bought on the receipt.... All we get is name, date, time & category code (love the "Not elsewhere classified" one). Name is down to how the retailer have set it with their merchant bank or the terminal they have bought, as they don't realise they need to input their details... Even had some that show nothing....

I am a little surprised they don't as certainly in the USA card issuers get much more information... not to the extent of a full grocery list from Tesco but actually not that far off of it if the merchant is willing to share (and big retailers who have the tech to share get reduced fees in exchange).