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Online Passport Identity Verification
dreamypuma
Posts: 1,367 Forumite
Hi, I'm sorry if this has been covered in this forum already.
Last night I applied to renew my 6yo daughters passport. All online forms have been completed, digital photo uploaded and fees paid.
We have been sent a link to get someone to confirm her identity, using the application number.
Unfortunately when accessing the page, it returns a message which say "sorry this service is unavailable"
We have received SMS reminders to confirm identity, each time the service / link fails to allow us to progress the issue.
Has anyone else had this issue, or can anyone offer advice?
Last night I applied to renew my 6yo daughters passport. All online forms have been completed, digital photo uploaded and fees paid.
We have been sent a link to get someone to confirm her identity, using the application number.
Unfortunately when accessing the page, it returns a message which say "sorry this service is unavailable"
We have received SMS reminders to confirm identity, each time the service / link fails to allow us to progress the issue.
Has anyone else had this issue, or can anyone offer advice?
My farts hospitalize small children 
0
Comments
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You phone the call centre and ask them to send you a paper version and ask your referee to complete it. You can then send it in with your daughters old passport1
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