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Energy Bills and Energy Ombudsman decisions: When to give up?

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  • Gerry1
    Gerry1 Posts: 10,848 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Brad990 said:
    Yes the meter reads match with my meter, and the meter on the bill is actually my meter.
    Fat lot of good that will do you if you haven't carried out the meter sanity test.
    The meter with the readings and the serial number that appear on your bill could instead be connected to the flat next door with its heating set to tropical, and/or be supplying the lights and heating for all the communal areas.
    Rely on some logical, laser-sharp detective work rather than just making assumptions and crossing your fingers.
    Sorry to be so blunt, but your methodology so far has been wrong.  You'll get there in the end, but only with a change of focus.
  • Tallerdave
    Tallerdave Posts: 321 Forumite
    100 Posts Name Dropper
    If you're (apparently) using the high levels of electricity your meter says you are, you need to find out what's using it. A clip-on energy monitor and a day spent isolating things will reveal all.
  • theoretica
    theoretica Posts: 12,691 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Is your meter rising steadily over 24 hours or in jumps and if in jumps at what times?  Takes no more than a tedious lot of meter reading to find that one out.
    But a banker, engaged at enormous expense,
    Had the whole of their cash in his care.
    Lewis Carroll
  • Farway
    Farway Posts: 14,679 Forumite
    Part of the Furniture 10,000 Posts Homepage Hero Name Dropper
    If you're (apparently) using the high levels of electricity your meter says you are, you need to find out what's using it. A clip-on energy monitor and a day spent isolating things will reveal all.
    Brings back vague memory of a pond pump somewhere?

    Eight out of ten owners who expressed a preference said their cats preferred other peoples gardens
  • Anyanka1
    Anyanka1 Posts: 174 Forumite
    100 Posts
    edited 26 May 2021 at 4:02PM
    Farway said:

    Brings back vague memory of a pond pump somewhere?

    What was it pumping to use that much?  The Atlantic?

    Seriously, OP, please listen to Gerry1 and some of the other knowledgeable posters on here, for your own sake.  If you do not find out whether the meter you think is yours actually is and just exactly what you are using, you will be stuck on this wheel like a hamster... Like a hamster who is paying for too much electricity, from what you say.
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