Fit for purpose?

lenniejive

I bought a cleaning brush from Must Have Ideas. The advertising video shows the brush is great for cleaning kids water bottles. I bought one and tried it but it doesn't clean the bottles. One has some mould on the rim and it didn't even move it.

I went back to the. and they told me they couldn't give me a refund as it was over 30 days, they refund policy. They did offer a £5 voucher but the shipping cost is £2.99 so not really much of a voucher. 

Surely if the item is not fit for purpose they should give me a full refund?

The item was only £12.99 but its more the principle now.

Thoughts anyone? 

jimbo6977

Buy a bottle brush from a pound shop?

Keep_pedalling

Mould is easily removed, but the stain it leaves behind is imbedded in the plastic so won’t be removed by any brush. Any bottle in that state should really should be discarded.

JHW1942

Keep_pedalling said:

Mould is easily removed, but the stain it leaves behind is imbedded in the plastic so won’t be removed by any brush. Any bottle in that state should really should be discarded.

This.

The only other thing you could try is to sterilise it, because if it's got mouldy, just brushing it won't help.

photome

reusable water bottles dont last forever, how old are they, should they have been replaced by now

neilmcl

I suspect it isn't mould but green algae, which is quite common on plastic drinking bottles. It's not the brush that's at fault, you need to soak fill the bottle with a strong bleach solution and leave for an hour then thoroughly rinse it out and dry it off probably.