Moving money from savings account to current account with different bank?

Recently closed my current account with bank X. Opened a new current account with bank account A. My savings  account is with my previous bank X. I want to transfer money from my savings account (bank X) to new current account (bank A). Since changing to a new current account the option to transfer money from m savings (bank X) had disappeared. When I phoned bank X up they said I can’t as  I don’t have a card associated with my savings account and I’d need photo I’d to transfer to another bank. Can anyone clarify this as it just seem strange that I can’t transfer online from my savings account to my current account that’s with a different bank?

Comments

  • eskbanker
    eskbanker Posts: 36,532 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    More meaningful in circumstances like this to name the actual banks concerned rather than anonymising them, but it's not uncommon for savings accounts to impose restrictions on access, e.g. by only allowing withdrawals to a specific linked account.  You may ultimately be able to make such transfers online but it sounds like you need to jump through some hoops first....
  • EssexExile
    EssexExile Posts: 6,402 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    Many of my savings accounts will only allow transfers to the "linked" account. If you've closed the "linked" account you're going to have to specify a new one with the savings account provider. Of course some savings accounts only let you transfer money to an account with the same provider, in which case you are going to have to open a new current account with bank X.
    Tall, dark & handsome. Well two out of three ain't bad.
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You should have released your savings before closing the said current account. 



  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    Easily fixed. Open a current account again at the bank you have the savings with.
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