I
recently ordered around £40 worth of meat online. I was at home when it
was due to be delivered, but received a text saying it had been left
with my neighbour. I went over 10 minutes later, and they told me via
their video doorbell that they'd gone out and wouldn't be back until
late. I picked up the parcel the next day, and it turned out they'd left
it on a radiator, despite it saying 'perishable goods' on it and
containing ice packs, so I had to throw all the meat away. Should I ask
my neighbour to cover some or all of the cost?
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Money Moral Dilemma: Should I ask my neighbour to pay for the meat they spoiled?
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Comments
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ireallycantyodel said:I am not blaming the neighbour but for everyone saying "the neighbour did him a favour and it wasn't his responsibility and he should be grateful" is way off base. The neighbour seriously lacked common sense - but that in itself isn't punishable and not worth falling out over. "Perishable" without context ALWAYS means it needs to go in the fridge. There is no other context. I don't want to assume but I bet everyone who said they wouldn't know what perishable means must be a guy! It's like saying "the box says fragile..I didn't know I shouldn't throw it in the corner".
If you do other people a favour and then say "not my responsibility" for anything that happens to the object afterwards then please do everyone else a favour and don't accept to do anyone a favour.
In any case, it's the courier who is truly at fault and you need to take it up with the company.
My fridge is normally full so I would not have room to put it in my fridge0 -
74jax said:CapeTown said:Given recent pandemic suggest you support local business and shop small and local. Why anyone orders meat online is beyond me.It's a very specific meat cut for BBQ, so there are no local butchers in a 30 mile radius that can provide it for me (I've asked!).0
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ireallycantyodel said:"Perishable" without context ALWAYS means it needs to go in the fridge.
As an example...I buy a lot of predatory insects by mail order, to control pests on glasshouse crops. They arrive in a package marked 'perishable goods' because they'll die if they're in the packaging for too long. But they're tropical insects so I absolutely don't want them put in the fridge!August grocery challenge: £50
Spent so far: £37.40 :A0 -
clutterydrawer said:ireallycantyodel said:"Perishable" without context ALWAYS means it needs to go in the fridge.
As an example...I buy a lot of predatory insects by mail order, to control pests on glasshouse crops. They arrive in a package marked 'perishable goods' because they'll die if they're in the packaging for too long. But they're tropical insects so I absolutely don't want them put in the fridge!
On a serious note, I keep my fridge clean and there's no way I'd be putting someone else's manky cardboard box in there. There's no guarantee it hasn't been anywhere unhygienic so unless the intended recipient was happy with me opening the parcel it's not going to happen.1 -
Pollycat said:tain said:Pollycat said:tain said:
And even though it's clarified in the post - the delivery driver didn't knock at my door using either the knocker or the bell. They either didn't knock at all, or they tapped on the window, which I can't hear from my kitchen where I work - that's why we have a huge knocker and a bell.With respect, it isn't clarified in your post.You said (via MSE):Nothing at all about not using the knocker or bell.
Why didn't you just post the full information under your user name in the first place?0 -
Pollycat said:tain said:Can people who think the neighbours are all lovely and full of favours answer me this:
If a neighbour *chooses* to take a delivery in, and signs for it so they are responsible for it, and then smashes the package to pieces through accident or intent, is that just fine and dandy?
When you signed for the delivery, and accepted legal responsibility for it, at what stage did you explain to the delivery driver that they were still responsible if anything untoward happened while it was in your home?0 -
sheramber said:74jax said:CapeTown said:Given recent pandemic suggest you support local business and shop small and local. Why anyone orders meat online is beyond me.It's a very specific meat cut for BBQ, so there are no local butchers in a 30 mile radius that can provide it for me (I've asked!).1
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Where can I recommend a poll asking everyone if they take in deliveries for their neighbours, and never ever say 'no' even if it's to the detriment of their neighbour?
I really feel that people are just chasing the good feelings they get from being 'such a great neighbour' without any consideration to if what they're doing is actually a good thing.0 -
tain said:Where can I recommend a poll asking everyone if they take in deliveries for their neighbours, and never ever say 'no' even if it's to the detriment of their neighbour?
I really feel that people are just chasing the good feelings they get from being 'such a great neighbour' without any consideration to if what they're doing is actually a good thing.There's a specific board for MSE polls - further up the boards under 'Essential money'.If you do a poll, please consider what options you want to offer.I've seen some pretty poor polls.As for people "just chasing the good feelings they get from being 'such a great neighbour' without any consideration to if what they're doing is actually a good thing", the bottom line is that your courier did not act on the specific instructions you gave.If it had, there would not be a MMD. You would have picked up the parcel from your doorstep and be in possession of the meat you ordered.I would be appalled if one of my neighbours asked me to cover the costs of a parcel I'd taken in because the courier who was contracted to deliver it had ignored the neighbour's delivery instructions.Apportion blame where it belongs. And that is not with the neighbour. IMHO1 -
I suggest that you look at the delivery companies T&C's of what they do in regards to no one answering the door,some may leave a card and others will follow instructions that may have been given by you.Did they explain to the neighbour about the perishable goods.............who's responsible?As they arrived before the agreed time are they in breach of contract?Are the neighbour's neglect for the parcel worth all the potential fallout over £40?How well do you know them?Start with the delivery company T&C and push for refund assuming that you gave no instructions on the delivery email about leaving with neighbours.It does seem that the drivers duty of care could be questioned.
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