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Refund off hotel

nannyjp
nannyjp Posts: 1 Newbie
edited 19 May 2025 at 4:56PM in Coronavirus Board
Is it right that we can't get a full refund for a cancelled hen party, they will only give credit notes that some cannot use

Comments

  • Caz3121
    Caz3121 Posts: 15,918 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 24 May 2021 at 1:25PM
    has the hotel cancelled your booking or are you cancelling it? what were the terms and conditions regarding cancellation?
  • Westin
    Westin Posts: 6,478 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    You really need to provide more information when posting if you hope to receive useful replies.
  • mattyprice4004
    mattyprice4004 Posts: 7,492 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Who cancelled, you or them? 
    If you did, they don’t have to give you anything other than what their T&Cs provide for. 
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