Can I get my deposit back from dentist?

Help1234

I’m guessing the answer is no but I thought I would check anyway! I have a consultation booked for June with a new dentist and I had to pay £20 deposit to book the appointment. However, I would now like to cancel and go elsewhere. On the phone they told me the deposit was non-refundable. This seems a little unfair as I am cancelling a month in advance. I could understand if I missed the appointment or didn’t give say 72 hours notice. However, I did agree to this at the time I made payment so I guess there’s nothing I can do to get that money back?
thanks 

JHW1942

I believe they're able to hold onto a reasonable sum for administrative costs, and £20 is pretty modest.  It might not be worth the hassle.  Was it explained that it was non-refundable before you paid?

FaceHead

You guess correctly, I'm afraid. You agreed to a non-refundable deposit, and it doesn't seem like an unfair amount. You now have the choice of losing the deposit and going elsewhere, or keeping the appointment. 

born_again

Simple answer is to ask them. If they so no, then fine. If you give them enough notice, they might say Ok...