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Warranty company not paying out for faulty car

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  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    No there no warning light for anything.
    Far from unusual.

    Is it manual or automatic? On an automatic, you may get a warning of the transmission fluid level being too high, but rare you would get anything other than that.
  • MoMissouri
    MoMissouri Posts: 22 Forumite
    10 Posts
    BOWFER said:





    No there no warning light for anything.
    I think you're missing what was meant.
    We were asking if there even is a warning light for the gearbox oil level.
    You may have been expecting a warning light that simply doesn't exist.
    With regard to having to pay for the repair yourself, you'll get the work done cheaper than the main dealer £6500.00
    A used gearbox won't be that expensive and any decent garage should be able to so it.


    Ahh ok. With regards to getting it being done cheaper, unfortunately its quite a specialist job as its a 9 speed gearbox. Interestingly ZF the company that make the gearbox had to recall 500,000 vehicles because of manufacturing faults. 
  • MoMissouri
    MoMissouri Posts: 22 Forumite
    10 Posts
    AdrianC said:
    No there no warning light for anything.
    Far from unusual.

    Is it manual or automatic? On an automatic, you may get a warning of the transmission fluid level being too high, but rare you would get anything other than that.
    Yes, automatic.
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 20 May 2021 at 4:05PM
    BOWFER said:





    No there no warning light for anything.
    I think you're missing what was meant.
    We were asking if there even is a warning light for the gearbox oil level.
    You may have been expecting a warning light that simply doesn't exist.
    With regard to having to pay for the repair yourself, you'll get the work done cheaper than the main dealer £6500.00
    A used gearbox won't be that expensive and any decent garage should be able to so it.


    Ahh ok. With regards to getting it being done cheaper, unfortunately its quite a specialist job as its a 9 speed gearbox. Interestingly ZF the company that make the gearbox had to recall 500,000 vehicles because of manufacturing faults. 
    So, a BMW then?

    This wasn't a manufacturing fault though, it happened because you chose to drive it knowing it had a leak. The fault lies with you.

    FYI, the ZF 8/9 speed gearboxes are a mainstay of BMW and many manufacturers and one of the best auto boxes out there.
  • Supersonos
    Supersonos Posts: 1,080 Forumite
    1,000 Posts Third Anniversary Name Dropper
    edited 20 May 2021 at 3:52PM
    neilmcl said:
    BOWFER said:





    No there no warning light for anything.
    I think you're missing what was meant.
    We were asking if there even is a warning light for the gearbox oil level.
    You may have been expecting a warning light that simply doesn't exist.
    With regard to having to pay for the repair yourself, you'll get the work done cheaper than the main dealer £6500.00
    A used gearbox won't be that expensive and any decent garage should be able to so it.


    Ahh ok. With regards to getting it being done cheaper, unfortunately its quite a specialist job as its a 9 speed gearbox. Interestingly ZF the company that make the gearbox had to recall 500,000 vehicles because of manufacturing faults. 
    So, a BMW then?

    This wasn't a manufacturing fault though, it happened because you chose to drive it knowing it had a leak. The fault lies with you.

    FYI, the ZF 8/9 speed gearboxes are a mainstay of BMW and one of the best auto boxes out there.
    Are you suggesting that the OP’s Range Rover Evoque is actually a BMW?  Don’t you think they’d have noticed?
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    MoMissouri said:
    Interestingly ZF the company that make the gearbox had to recall 500,000 vehicles because of manufacturing faults. 
    That 9HP48 gearbox has been used in Evoques since 2013. It's very widely used - many manufacturers, from Honda and Nissan through Stellantis (Fiat, Chrysler, Opel, Jeep) to Aston Martin use it as well as Jaguar-Land-Rover.

    The big 2016 recall (before your car was built) related to wiring connections, not to oil leaks. There's subsequently been a recall over faulty clutch packs, but that relates to cars build in 2014. Your car has not been recalled by JLR for any transmission issues, nor do ZF appear to have done any recalls at all relating to oil leaks. Even if they had, the advice would have been to take it to the dealer to check for leaks and - if found - not to continue to drive.
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    neilmcl said:
    BOWFER said:





    No there no warning light for anything.
    I think you're missing what was meant.
    We were asking if there even is a warning light for the gearbox oil level.
    You may have been expecting a warning light that simply doesn't exist.
    With regard to having to pay for the repair yourself, you'll get the work done cheaper than the main dealer £6500.00
    A used gearbox won't be that expensive and any decent garage should be able to so it.


    Ahh ok. With regards to getting it being done cheaper, unfortunately its quite a specialist job as its a 9 speed gearbox. Interestingly ZF the company that make the gearbox had to recall 500,000 vehicles because of manufacturing faults. 
    So, a BMW then?

    This wasn't a manufacturing fault though, it happened because you chose to drive it knowing it had a leak. The fault lies with you.

    FYI, the ZF 8/9 speed gearboxes are a mainstay of BMW and one of the best auto boxes out there.
    Are you suggesting that the OP’s Range Rover Evoque is actually a BMW?  Don’t you think they’d have noticed?
    Oops, serves me right for skim reading the posts 😳
  • lemondrops69
    lemondrops69 Posts: 352 Forumite
    100 Posts Second Anniversary Name Dropper Photogenic
    edited 20 May 2021 at 6:02PM
    9HP is for traverse engines only. Not used in BMW's as far as I know.
    Not always easy to swap the boxes over as the TCU probably needs flashing to the car as well
  • BOWFER
    BOWFER Posts: 1,516 Forumite
    1,000 Posts Second Anniversary Name Dropper
    edited 20 May 2021 at 6:01PM



    Ahh ok. With regards to getting it being done cheaper, unfortunately its quite a specialist job as its a 9 speed gearbox. Interestingly ZF the company that make the gearbox had to recall 500,000 vehicles because of manufacturing faults. 
    doesn't matter how many gears it has when it's just replacing the whole gearbox for another one
    used ones on ebay breakers from £700-£900
    So even if it's a very long job, around £2000 total should cover it?
    That's the gearbox, plus other parts (gaskets/oil) and labour.
  • MoMissouri
    MoMissouri Posts: 22 Forumite
    10 Posts
    BOWFER said:





    No there no warning light for anything.
    I think you're missing what was meant.
    We were asking if there even is a warning light for the gearbox oil level.
    You may have been expecting a warning light that simply doesn't exist.
    With regard to having to pay for the repair yourself, you'll get the work done cheaper than the main dealer £6500.00
    A used gearbox won't be that expensive and any decent garage should be able to so it.
    Looking on ebay, breakers are asking around £400 to £700 for a used box, depending on year/mileage.
    A 'good' thing about the Evoque being popular is there's loads get crashed and spares are plentiful.


    Hi, who are "breakers"? I cant seem to fins a 2015 one?? 
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