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Customer Claiming Item Hasn't Been Delivered - Tracking Shows It Has
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So you've not read the thread then?pbartlett said:If it were me I would tell the customer the feed has clearly been stolen and that you are going to repot the crime to actionfraud and get a crime number. I would ask them if they would be willing to help in the police investigation - not that there will be one of course. Once you get the crime number, send it to FedEx and tell them you are going to sue them in the small claims court for the value of the product as they did not deliver in a safe way and thus the responsibility is theirs.
OP already posted before your reply that the items have turned up.All shall be well, and all shall be well, and all manner of things shall be well.
Pedant alert - it's could have, not could of.2
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