Flight change

hayleybayley13

Hi any advice greatly appreciated and i can already hear the groan not Ryanair again. I have been notified that my flight time has changed and that i can accept or move flight for free, as our accommodation has already been cancelled i thought great rather than accepting the loss of money (including paying to move last year) i can salvage something out of this. So i spend the best part of the day contacting as advised and asked if i could move to next year and also location, no i was advised it has to be +/- 1 day. Nowhere does the email mention this and there is not link to any T&Cs, also the agent on the chat admitted it was their mistake that this wasn't on the email. Do i stand anywhere legally? 

Caz3121

How big is the time change? If over 5 hours you can get a  refund

hayleybayley13

Hi it's just under 3 hours

Caz3121

hayleybayley13 said:

Do i stand anywhere legally? 

Legally it is classed as an insignificant change so you are not due anything. The +/- 1 day change is more than they need to offer

mattyprice4004

Yep, they’re doing more than they have to. 

akira181

I've had similar issues, the +/- 1 day thing is stated when you look at their Flexi Plus fares.  Air travel just now is chaotic