Electric bill

Reed_Richards

niktheguru said:

You sure you haven't got an immersion heater on by accident heating the water continually?

Read the small print, @niktheguru, the boiler is a Greenstar 24i Junior, which is a combi boiler.  So there shouldn't be an immersion heater because there shouldn't be a hot water cylinder.  It's an earlier version where (it says) the hot water temperature is fixed at 55 C and cannot be adjusted.  Later versions have a second dial to the right of the one that adjusts the radiator water temperature that allows for DHW temperature adjustment.  You can find the user manual here: https://www.worcester-bosch.co.uk/support/manuals-and-brochures/boiler-user-manuals .  You need to scroll down the page until you reach "Greenstar 24-28 i Junior Combi then the 2005-2008 manual seems about right.

niktheguru

Reed_Richards said:

niktheguru said:

You sure you haven't got an immersion heater on by accident heating the water continually?

Read the small print, @niktheguru, the boiler is a Greenstar 24i Junior, which is a combi boiler.  So there shouldn't be an immersion heater because there shouldn't be a hot water cylinder.  It's an earlier version where (it says) the hot water temperature is fixed at 55 C and cannot be adjusted.  Later versions have a second dial to the right of the one that adjusts the radiator water temperature that allows for DHW temperature adjustment.  You can find the user manual here: https://www.worcester-bosch.co.uk/support/manuals-and-brochures/boiler-user-manuals .  You need to scroll down the page until you reach "Greenstar 24-28 i Junior Combi then the 2005-2008 manual seems about right.

My mistake, my phone didn't load the picture of the boiler!!

Also, a question for the OP. he says he think he has gas because there's a gas meter but he doesn't pay it....who does then? Is the gas included in your rent, or is it a credit meter and you haven't registered it yet. Would be prudent to investigate that a bit further so you don't have any surprises down the line.

Regarding your electricity usage, how many kwh do you use in a day. On utilita if u use a fair amount its quite easy to pay a lot of money as the unit rates are high. Might be worth switching depending on your consumption.

macman

OP, you are never going to get this resolved if you don't answer the basic questions that have been asked. We are not psychic, only you can tell us what system you have, how you use it, whether you registered for your own PAYG account (which you should have done on day one).
How long have you been occupying this property?

Gerry1

niktheguru said:

Gerry, with utilita they don't have a standing charge but instead they have two rates where the first 2 kwh in a 24hr period is charged at the higher rate and all remaining electricity usage is at the lower rate, so it isn't like economy 7.
But it certainly isn't a cheap way to run the electrics. The op would be better advised to get a credit meter and go on a cheap tariff.

Thanks for that.  Seems the OP is effectively paying 18p/kWh plus a daily charge of 28p, 18.9p and 29.4p if VAT isn't included.  That's an unnecessarily expensive tariff.  As you say, there may well be a nasty case of bill shock coming down the tracks; the gas won't be All You Can Eat nor free of charge.  Presumably there's a credit meter somewhere, the OP may be on an expensive default tariff if he hasn't registered with the supplier, or if the property is rented the landlord will add the bill to the rent if he's reselling it.

Unfortunately the OP hasn't provided us with sufficient information, or doesn't yet know himself.  Either way, it needs to be sorted out promptly otherwise there could be some big bills next winter.