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Refusal to refund delivery charge
Comments
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Oh yes, the bikes....!unholyangel said:
Well, he is an essential retailer after alltheonlywayisup said:
It would be petty but this is Sports Direct AKA Mike Ashley. He generally believes that he is above any form of legislation.Bunnymahoney said:It would be pretty petty of them not to refund the full amount, but it has more become a point of principle now, I can’t bear these big companies thinking they can just say no and rip off their customers! Thanks for your advice 🙏
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Then reply telling them that.Bunnymahoney said:
But I don’t want a voucher for something I’m not going to use. I would rather have the refund. Just wondering if I’m legally entitled to request that 🤷♀️sheramber said:Standard delivery is £4.99
Next day delivery is £7.99
So you are due refund of difference - £3.00
So offering a voucher for free delivery worth £7.99 is a goodwill gesture.0
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