amazon return to Slovakia

sparklep0ny

cardigancash said:

In response to powerful_Rogue (apologies, I see no way to @ multiple users in one reply on these forums), surely this circumstance would be an 'item unsuitable' return, rather than a 'change of mind', as the issue is that they didn't fit and there's no way I could have known this before receiving them and trying them on? 

They didn't fit because you ordered the wrong size, not because they were sized incorrectly for size x feet.

I'd be very careful buying a load of clothes and returning the ones you don't like/don't fit, particularly with Amazon. They're well known to dump customers who have a high rate of returns.

sheramber

I think the issue here is amazon being a money-grubbing multinational that puts profit above customer satisfaction
No surprise there. 

Caradac

You can get them to call you back using the Customer Services link.  (Bottom of the Web page under Let Us Help You.  You'll have to wade through a few steps but eventually, they will offer to call you.  My returns issue was resolved on the spot after I sent proof of postage as a photo.

CliveOfIndia

Caradac said:

You can get them to call you back using the Customer Services link.  (Bottom of the Web page under Let Us Help You.  You'll have to wade through a few steps but eventually, they will offer to call you.  My returns issue was resolved on the spot after I sent proof of postage as a photo.

The OP has not been back on here since this thread was started 3 and half years ago, so it's unlikely your comment will be of much help to them.