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Refund when in credit

MTJarvis
MTJarvis Posts: 2 Newbie
Fourth Anniversary
in Energy
I am in credit with my Gas/Electric supplier for more than one month's Direct Debit (D/D) payment and have asked for a refund.  However, the company now tells me that I have to be in credit for two months before entitled to a refund.  Is the correct?

Comments

  • MWT
    MWT Posts: 10,714 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    Which supplier?
    There are quite a few that require you to hold a month in credit so they may be correct.
    Also consider if you have a bill due to be deducted before your next DD is due to be collected...
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