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Sister's driving licence has expired and DVLA have not sent the new one. Can she drive?

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Sister's driving licence has expired and DVLA have not sent the new one. Can she drive?

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HansOndabushHansOndabush Forumite
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My sister has applied for her renewed driving licence by post 6 weeks ago (no proof of posting unfortunately) but has had nothing from DVLA. She can't get through to speak to anyone on the phone and her old licence has now expired. Can she drive and if not are DVLA liable for the inconvenience and costs incurred of taking taxis?

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  • edited 4 May at 11:34AM
    facadefacade Forumite
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    edited 4 May at 11:34AM
    It explains the circumstances when you may drive whilst the application is with DVLA, your answer is most likely yes, but check first.

    The DVLA will not be liable for anything :)


    I want to go back to The Olden Days, when every single thing that I can think of was better.....

    (except air quality and Medical Science ;))
  • AdrianCAdrianC Forumite
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    Has her photocard expired, or her actual entitlement to drive? If the latter, is it at age 70 or because of a medical restriction?
  • edited 4 May at 12:17PM
    HansOndabushHansOndabush Forumite
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    edited 4 May at 12:17PM
    She is 73 so it is a regular renewal.
    I did see the pdf document linked above but it says 'So long as DVLA has received your application'; but she can't prove that or find out as DVLA won't answer the phone; just a recorded message about industrial action all week at the moment.
    I think without at least proof of posting and a copy of the application the only safe course of action is not to drive but it is very poor service by DVLA.
  • facadefacade Forumite
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    The DVLA are on strike this week, over Covid safety- or their lack of it.
    I want to go back to The Olden Days, when every single thing that I can think of was better.....

    (except air quality and Medical Science ;))
  • edited 4 May at 12:24PM
    Alter_egoAlter_ego Forumite
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    edited 4 May at 12:24PM
    Did my over 70 online, I can recommend. Just had to promise to cut up the old one and post the bits to Swansea (ho ho)
    I am not a cat (But my friend is)
  • HansOndabushHansOndabush Forumite
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    Alter_ego said:
    Did my over 70 online, I can recommend. Just had to promise to cut up the old one and post the bits to Swansea (ho ho)
    She doesn't have a computer.

  • AdrianCAdrianC Forumite
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    Alter_ego said:
    Did my over 70 online, I can recommend. Just had to promise to cut up the old one and post the bits to Swansea (ho ho)
    She doesn't have a computer.
    You do. You can help her...
  • edited 4 May at 1:41PM
    HansOndabushHansOndabush Forumite
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    edited 4 May at 1:41PM
    Yes I can which is why I'm trying to gather information about the situation. If you mean I could have applied? Well not really as this is the first I've heard of the problem, she also had to get a photo and send off with the application, I can't help with that.
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