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Rental deposit

Button83
Button83 Posts: 39 Forumite
Second Anniversary 10 Posts Name Dropper
in House buying, renting & selling
Hello

I have given notice on my house and went to investigate the deposit just to confirm that it has been protected.

I have checked with the deposit company they said they had used and they don't have a record of me.

How easy is it to get the ball rolling on asking for compensation for it not being protected.

Have checked my emails and all I have regarding deposit was the information about the scheme it would be put in when they asked me to send over my deposit.

Thanks 

Comments

  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    Button83 said:

    How easy is it to get the ball rolling on asking for compensation for it not being protected.
    https://www.moneyclaim.gov.uk/web/mcol/welcome

    BUT...
    If they simply and instantly repay you the entire deposit, it's unlikely a court would order more than that.

    Yes, the maximum is 3x.
    But that's most likely to be awarded in cases where the landlord has been intransigent in repaying anything at all.
  • [Deleted User]
    [Deleted User] Posts: 3,297 Forumite
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    Button83 said:
    Hello

    I have given notice on my house and went to investigate the deposit just to confirm that it has been protected.

    I have checked with the deposit company they said they had used and they don't have a record of me.

    How easy is it to get the ball rolling on asking for compensation for it not being protected.

    Have checked my emails and all I have regarding deposit was the information about the scheme it would be put in when they asked me to send over my deposit.

    Thanks 
    Have you checked with the other two government backed scheme providers? 
  • Button83
    Button83 Posts: 39 Forumite
    Second Anniversary 10 Posts Name Dropper
    Yes have checked with them. They said they don't have it there.

    Landlord is telling me that it is protected he just needs to dig out the paperwork for me 
  • Sotts
    Sotts Posts: 254 Forumite
    100 Posts Second Anniversary Name Dropper
    If it's protected you'd normally get an email from the scheme with details of their online portal 
  • Button83
    Button83 Posts: 39 Forumite
    Second Anniversary 10 Posts Name Dropper
    They admitted it wasn't protected. And they are arranging to give me the deposit back before I even leave the property 
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    So, sue them for non-protection once you have it back. You will get a minimum of the full deposit value, plus your costs. You will win, as there is simply no defence to this breach. LBA first, then small claims process
    Next time, check the deposit status at the start of your tenancy, not the end.
    No free lunch, and no free laptop ;)
  • moneysavinghero
    moneysavinghero Posts: 1,761 Forumite
    1,000 Posts Fourth Anniversary Name Dropper Photogenic
    The procedure to follow:

    https://england.shelter.org.uk/housing_advice/tenancy_deposits/how_to_make_a_tenancy_deposit_compensation_claim

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