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Account on credit report still showing missed payments

Hi,

I have a vodafone account on my credit report which every month shows a missed payment since i applied for bankruptcy in september 2017. I have contacted vodafone and they have no idea about the account for which i have no details. I offered to pay the debt on the account and they said they cant take payment so im stuck as to what to do about it.

Any advice would be appreciated.

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