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Barclays UK refund

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I've just discovered £566.55 in my Barclays bank account this morning. It says "Barclays UK Refu" and there's a reference with a 6 digit number and BARC refnd * tfr. I don't recognize any of this, I've never claimed anything. I have a bank account, mortgage, and credit card with them. I've been with Barclays for 10+ years. 

Was there any class action against Barclays recently? Obvs I will call them if I don't get a letter in the post... I saw this moneysavingexpert.com/news/2020/12/barclays-fined-26m-treatment-customers-fca/ but I've never been in arrears so it wouldn't apply to me. 

Thanks. 

Comments

  • flo22
    flo22 Posts: 365 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Call or go into the branch and ask them
    30+ years working in banking
  • deft
    deft Posts: 12 Forumite
    Name Dropper First Post
    Thanks, just to update... I finally received a letter about this, it's a refund from Barclays Blue Rewards. Apparently they didn't pay me the correct reward amount, so they decided to fix that, and also added 8% compensatory interest on it. I'm none the wiser though, as the letter does not explain how they arrived at the (hefty) amount.. it just details the split between the refund amount and the interest applied, and tax deduction. I did switch a couple of accounts into Barclays and benefited from double and triple rewards for several years, perhaps it's related to that. 
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