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Nationwide Helping Hand Mortgage

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  • Hi All,
    We, wife and self, applied for the helping hand mortgage through a broker on 23 Aug.Valuation booked for 27 Aug, report received the same day. Wife's employment documents requested on 7 Sep. Then again on 17 Sep. Nothing has happened since then. We are still waiting to hear from them. A bit worried now tbh. 
  • E_D_FTB
    E_D_FTB Posts: 280 Forumite
    100 Posts Name Dropper
    Hi All,
    We, wife and self, applied for the helping hand mortgage through a broker on 23 Aug.Valuation booked for 27 Aug, report received the same day. Wife's employment documents requested on 7 Sep. Then again on 17 Sep. Nothing has happened since then. We are still waiting to hear from them. A bit worried now tbh. 
    Ours took a while too - about 5 weeks from application to offer, including some document issues. I think because they're lending more (and therefore higher risk) they do more checks. You can check the service levels for Nationwide here - https://www.nationwide-intermediary.co.uk/placing-business/service-updates 

    Good luck, I hope you hear something soon!
    10th June - DIP submitted
    11th June - DIP referred to underwriter
    12th June - Viewed house, offer made and accepted
    14th June - DIP accepted and full application submitted
    16th June - Valuation booked for 18th
    18th June - Valuation completed - received text and email confirming the report had been received by Nationwide for review.
    22nd June - Hard search (Transunion)
    24th June - Second hard search (Equifax)
    1st July - Extra documents requested and uploaded by Broker
    9th July - Proof of Deposit requested and uploaded by Broker
    12 July - Searches applied for
    19th July - Problem with Proof of Deposit upload - reuploaded by Broker with narrative
    19th July - Survey carried out
    20th July - Offer issued - checked and confirmed by Broker
    21st July - Contract checks complete
    22nd July - Additional enquiries sent
    23rd July - Survey report returned
    27th July - Documents reviewed and okayed with solicitor
    4th August - Searches back
    31st August - Final enquiries back
    8th September - Contracts signed
    15th September - Deposit money transferred
    28th September - Exchange
    30th September - Proposed Completion
  • E_D_FTB
    E_D_FTB Posts: 280 Forumite
    100 Posts Name Dropper
    E_D_FTB said:
    @RedRuby_2, we submitted our full Helping Hand application through a broker on 14/6. So far it seems no different to any other application, and we've not been asked to supply any additional evidence specifically for it. Will keep you updated on how it goes!
    Was there any advantage to submitting through a broker?  What interest rates have they offered you?

    Also is anyone aware of any competing products in the market place to the Nationwide helping hand mortgage?
    Sorry - haven't really been checking this thread, so I'm guessing you've applied already! We went through a broker for ease - they dealt with the back and forth, we just sat back and waited for the offer to come through. I don't think the interest rates were any different, so there's no specific benefit in that sense. I would say, considering this is the only product of its kind (to answer your second questions) the benefit of going through broker is knowing the application is done properly - last thing you want is to have your application rejected because of a upload error or something similar if you're doing it yourself.

    Hope that helps and your house-buying process is going well!
    10th June - DIP submitted
    11th June - DIP referred to underwriter
    12th June - Viewed house, offer made and accepted
    14th June - DIP accepted and full application submitted
    16th June - Valuation booked for 18th
    18th June - Valuation completed - received text and email confirming the report had been received by Nationwide for review.
    22nd June - Hard search (Transunion)
    24th June - Second hard search (Equifax)
    1st July - Extra documents requested and uploaded by Broker
    9th July - Proof of Deposit requested and uploaded by Broker
    12 July - Searches applied for
    19th July - Problem with Proof of Deposit upload - reuploaded by Broker with narrative
    19th July - Survey carried out
    20th July - Offer issued - checked and confirmed by Broker
    21st July - Contract checks complete
    22nd July - Additional enquiries sent
    23rd July - Survey report returned
    27th July - Documents reviewed and okayed with solicitor
    4th August - Searches back
    31st August - Final enquiries back
    8th September - Contracts signed
    15th September - Deposit money transferred
    28th September - Exchange
    30th September - Proposed Completion
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