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Soccer-Tops.com BUYER BEWARE!

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:mad:
Rather stupidly in an attempt to save some money this Christmas I ordered 2 Manchester United kits from Soccer-tops.com. The items eventually arrived on the 05/12/07 after placing the order on 19/11/07, I now wish they hadn't turned up. This site makes out its in the USA, but the kits were sent from Thailand, first warning sign. Second warning sign, no invoice or bill of sale in the parcel, in fact there was nothing except for these 2 poor quality, substandard and badly copied kits. I immediately went to the website and found a frankly ridiculous returns policy, and that you would have to contact them for a return address, third warning sign. I sent an email and the reply was beyond belief, they said read the terms and conditions and refused to give me the address to return these shoddy items. No where on their unbelievable returns policy does it state that you can not return items because of poor quality and I replied to their email stating this and the fact that I was going to make it known to as many people as I could about their underhand tactics. They replied by telling me not to threaten them which I found laughable.
So the moral of my story is DO NOT UNDER ANY CIRCUMSTANCES place an order with this website and my only hope is that no-one has to make the same mistake I did and that the Great British public does not continue to line this companies pockets anymore.

Comments

  • setmefree2
    setmefree2 Posts: 9,072 Forumite
    Mortgage-free Glee!
    Thanks for warning everyone :money:Tough luck:rolleyes: Annoying isn't it:mad:
  • PBA
    PBA Posts: 1,521 Forumite
    Just phone your credit card company/bank and ask what they need to do a charge back for you. They should be able to get your money refunded, but you may need to have posted the items back first.
  • If you buy cheap crap you get cheap crap

    Does anywere on the website state their "originals"
  • Butlers1982
    Butlers1982 Posts: 3,286 Forumite
    Im quiet amazed that warning signs only became apparant, AFTER you had ordered,paid and received the goods!

    ive looked at the website, an im pressuming you thought the reason it was based in america, is because of dollar signs!!

    also, off their T&C's, which im sure you read before you gae your credit card:

    .
    We do not advertize or sale genuine team merchandise and will not accept goods back for this reason


    AND

    Soccertops do not sale shirts that are 100% the same as you would buy in UK stores.Our childrens kits can differ in color & design . We do not accept returns on such items.


    IM AMAZED YOU SHOPPED THERE IN THE FIRST PLACE! !
  • If you buy cheap crap you get cheap crap

    Does anywere on the website state their "originals"

    It wouldn't make any difference with Thailand, it's a fraudsters paradise. there is protection such as trading standards. Unfortunately this is the norm these days and unless you know Thailand very well, avoid buying anything over the net. Ther are quite allot of ligit websites but you have to plough through baddies to get to them.
    Wow, I got 3 *, when did that happen :j:T:p
    It is not illegal to open another persons mail unless you intend to commit fraud - this is frequently incorrectly posted:)
    I live in my head - I find it's safer there:p
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