Packaged Bank Accounts

born_again

WillPS said:

It's the bank's problem if a customer decides to up sticks and leave though.

I once overstayed in a customer car park for a branch of Tesco while doing my shopping. Tesco didn't own the car park, nor set the terms at the car park, but it'd sure as hell be their problem if I decided never to shop there again.

I'm sure they are quaking in their boots at losing a customer..

From experience about 1 in 1000 customers actually do leave. The rest are just bluster.

I once put a idea in. That when a customer said this we simply said OK. Who are you moving to, and we will start the switching process for you. 
Sadly there is no way for banks to do this yet. But it has been taken forward to see if it would be possible to set something up.

WillPS

born_again said:

WillPS said:

It's the bank's problem if a customer decides to up sticks and leave though.

I once overstayed in a customer car park for a branch of Tesco while doing my shopping. Tesco didn't own the car park, nor set the terms at the car park, but it'd sure as hell be their problem if I decided never to shop there again.

I'm sure they are quaking in their boots at losing a customer..

From experience about 1 in 1000 customers actually do leave. The rest are just bluster.

I once put a idea in. That when a customer said this we simply said OK. Who are you moving to, and we will start the switching process for you. 
Sadly there is no way for banks to do this yet. But it has been taken forward to see if it would be possible to set something up.

They sent me a gift card for the full amount and a bit extra... so...