Bit of a vent!

degs88

Thanks, that's the number I've used before.
I think I've gone full circle here, I'm back to thinking its a genuine letter but very poor in several areas.

ian16527

I phoned HMRC last Friday. 8 am is the best time.
The number is 0300 200 3300

savingmore

although the hmrc website still says not accepting cheques because of coronavirus, they are as i sent in one 6 weeks ago and they cashed it that week!  no problems.  

degs88

An update fyi.

I phoned HMRC, the person I spoke to said the letter had not come from HMRC and suggested I inform the phising team by email. She didn't seem of the same caliber as people I had spoke to previously but it seemed a way forward so I did. The phising team quickly replied saying not them and advised I contact the people who had told me to contact them.

I complained.

A day or so later I got an email from a complaints case worker who explained that the demand for deferred payment had indeed come from HMRC, but it was due to a keying error on their part while entering my voluntary NI contribution data. She apologised and said the letter can be destroyed.

So glad I complained. I could forsee a situation in a few months time when I would have had a battle when I realised I wasn't getting the predicted state pension or something.

Thrugelmir

degs88 said:

I think that part of the problem is that my previous employer didn't tell HMRC that I had left their employment.  I told them though, when I realised I was still paying tax on a car allowance. Got a refund too!

HMRC are aware of employment changes when the P45 is processed. Not the ex employers responsibility to monitor your tax code for benefits. Other than to submit a P11d annually after the end of the tax year.