One Call Motor Insurance

ennnceee

Hello, I realise there are some threads here on this subject, but thought I would check out the current situation, if possible.

I did a comparison on Go Compare a few days ago, One Call came out top, cheapest. They had three stars, I'm fairly sure, at the time, so I thought fair enough, they're on this site and cheap, so why not.

I have had reason to 'chat' a couple times since and actually found them very efficient.

However, I have since come across some appalling reviews. I don't exaggerate. At the same time there are very many (very) good reviews, I can't imagine they were all planted!

I would appreciate any views, information, general assistance.

Thank you.

Smithcom

It wont matter how bad the company is.......until something goes wrong.   

I'm truly appalled as to how many people buy insurance on price alone.

I've heard of One Call.  Are they the broker?   Which insurer are they using?

There's a lot at stake with insurance.   Choose your provider wisely.   Check the Statement of Fact carefully.

ennnceee

Very true, but some people have to buy with price the priority.

MalMonroe

I've had car insurance with One Call on two separate occasions. Both times they were the cheapest option and both times no problems at all. 

I didn't have to make any claims and I never heard from them from start to finish. I have been driving for 35 years and found them to be reasonably priced and they also included breakdown cover at no extra cost. 

I have to say that I was very pleased both times.

I don't think it's a case of chosing a provider carefully so much as reading ALL the Ts and Cs and ensuring that you choose all the options that apply to you, your lifestyle and your motoring needs. 

I've used them before and may use them again, it depends what they are offering and whether or not I think their prices are competitive. 

ennnceee

That's reassuring. Thank you.

Smithcom

MalMonroe said:

I don't think it's a case of chosing a provider carefully so much as reading ALL the Ts and Cs and ensuring that you choose all the options that apply to you, your lifestyle and your motoring needs. 

I absolutely don't agree.  Selection of decent insurers is exceptionally important.   How one insurer will deal with a claim, is very different to how another may deal with a claim.    

Reading the policy information and Statement of Fact is also important.   

csgohan4

MalMonroe said:

I've had car insurance with One Call on two separate occasions. Both times they were the cheapest option and both times no problems at all. 

I didn't have to make any claims and I never heard from them from start to finish. I have been driving for 35 years and found them to be reasonably priced and they also included breakdown cover at no extra cost. 

I have to say that I was very pleased both times.

I don't think it's a case of chosing a provider carefully so much as reading ALL the Ts and Cs and ensuring that you choose all the options that apply to you, your lifestyle and your motoring needs. 

I've used them before and may use them again, it depends what they are offering and whether or not I think their prices are competitive. 

I hope your aware there are some 'cheaper' insurers out there who charge thousands in excess fees whether you are or not at fault, there are threads on here about them and they cry foul, when they didn't read the T+Cs and chose the cheapest.

Not reading the T+C at your own peril 

Sandtree

Smithcom said:

I've heard of One Call.  Are they the broker?   Which insurer are they using?

One Call is a broker and as such they have a panel of insurers.

They are one of those that go through quote details with a fine tooth comb and will charge admin fees etc if you've "estimated" rather than given the right answer. Hence one of the ones that ask for copies of driving licenses etc if you don't give the code online so they can check your "5 years" history really is 5 years an not 4 years and 9 months.

ennnceee

My excess is £100, total. Haven't found any catches yet. No estimates.

CKhalvashi

I've found their admin appalling and their paperwork requirements a lot more than any other broker.

No claim has been made with them, so I'm not sure how they'd deal with this.

ennnceee

A gain, can only say haven't been asked for any paperwork yet. Made first payment last Tuesday, so early, possibly.