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John Lewis Broadband.
Rijam
Posts: 22 Forumite
in Phones & TV
I paid £26 to join then but cancelled the same day. I was told my card would take 30 days to be refunded. Its now 30 days so i rang to see about the refund. Now i am told it will take another 5 days. How do they get away with this.
0
Comments
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Possibly in a similar way to you taking out a contracts and then cancelling it the same day.
Once you've started a contract with a company they have a process to work through which can take some time to sort out if you decide to terminate. I guess you'll just have to be patient
Never under estimate the power of stupid people in large numbers3 -
30 days is long enough. Not only that i was lied to when told it would be refunded in that time. Do you know that 30 days is uk law.0
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(Do you know that 30 days is uk law. )Where is this law ??0
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